massoutage

County annual report · FIPS 22071

2024 Orleans Parish, LA Power Outage Report

In 2024, customers in Orleans Parish, LA went without power for an average of 10.8 hours, a total of 2.3M customer-hours (Louisiana average 15.8 hours). That ranks 44th worst of 64 Louisiana counties and 870th of 2,990 nationally.

Summary data CSVJSON
Avg hrs / customer
10.8
212,936 customers
Customer-hours out
2.3M
Peak customers out
53,071
Outages ≥1,000 out
50
5 of 10,000+ · 455 total
Longest outage
75d
began January 21, 2024
Rank in state
44th/64
870th of 2,990 US

Compared with LA, the US and 2023

Orleans Parish, LA average hours without power per customer compared with state and national averages, 2024Orleans Parish 10.8 hours, Louisiana average 15.8 hours, US average 12.6 hours, Orleans Parish, 2023 4.0 hoursOrleans ParishOrleans Parish10.8hLouisiana averageLouisiana average15.8hUS averageUS average12.6hOrleans Parish, 2023Orleans Parish, 20234.0h
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Average hours without power per customer in 2024; last bar is this county in 2023.

Month by month

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Orleans Parish, LA customer-hours without power by month, 2024Jan 102K, Feb 64K, Mar 74K, Apr 52K, May 122K, Jun 146K, Jul 78K, Aug 79K, Sep 1.5M, Oct 33K, Nov 64K, Dec 36K0500k1M1.5M102KJan64KFeb74KMar52KApr122KMay146KJun78KJul79KAug1.5MSep33KOct64KNov36KDec
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Customer-hours; September was the worst month.

Orleans Parish year over year

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Orleans Parish, LA: average hours without power per customer by year2015: 5.4h; 2016: 4.9h; 2017: 6.9h; 2018: 4.0h, coverage 89%; 2019: 5.8h, coverage 89%; 2020: 43.9h, coverage 90%; 2021: 154.9h, coverage 90%; 2022: 5.0h, coverage 91%; 2023: 4.0h; 2024: 10.8h; 2025: 4.4h0501001502000%50%100%5.4h20154.9h20166.9h20174.0h20185.8h201943.9h2020154.9h20215.0h20224.0h202310.8h20244.4h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of Louisiana customers tracked each year.

Biggest outages in Orleans Parish, 2024

The 10 outage episodes with the most customers out at once. Times are UTC.

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#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1August 25, 2024 18:30September 16, 2024 05:1521d 10h53,0711.4M
2January 21, 2024 13:30April 5, 2024 14:0075d23,250168K
3June 27, 2024 10:00June 29, 2024 10:452d11,70343K
4June 19, 2024 12:15June 21, 2024 06:001d 17h11,61935K
5August 21, 2024 09:15August 21, 2024 11:302h 15m11,20516K
6May 8, 2024 21:30May 10, 2024 06:451d 9h9,28517K
7January 5, 2024 14:45January 7, 2024 00:451d 10h9,18836K
8September 25, 2024 19:15September 26, 2024 06:4511h 30m8,55211K
9November 7, 2024 12:15January 1, 2025 00:0054d 11h8,30495K
10June 7, 2024 17:15June 8, 2024 08:4515h 30m7,98610K

Outage episodes by size in 2024: 137 reached 100+ customers, 50 reached 1,000+ customers, 5 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Orleans Parish reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.

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UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Entergy Louisiana LLC202410.2 hrs2.043.6 hrs1.55
Entergy New Orleans, LLC20249.8 hrs2.003.0 hrs1.59

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Louisiana's customers in 2024; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 212,936 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Orleans Parish has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Orleans Parish, LA annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/louisiana/orleans-parish

summary CSVJSONyears CSVJSONmonths CSVJSONevents CSVJSONutilities CSVJSON