massoutage

County annual report · FIPS 22071

2017 Orleans Parish, LA Power Outage Report

In 2017, customers in Orleans Parish, LA went without power for an average of 6.9 hours, a total of 1.5M customer-hours (Louisiana average 7.2 hours). That ranks 34th worst of 64 Louisiana counties and 762nd of 2,786 nationally.

Summary data CSVJSON
Avg hrs / customer
6.9
212,936 customers
Customer-hours out
1.5M
Peak customers out
23,634
Outages ≥1,000 out
78
4 of 10,000+ · 743 total
Longest outage
16d 7h
began February 7, 2017
Rank in state
34th/64
762nd of 2,786 US

Compared with LA, the US and 2016

Orleans Parish, LA average hours without power per customer compared with state and national averages, 2017Orleans Parish 6.9 hours, Louisiana average 7.2 hours, US average 7.4 hours, Orleans Parish, 2016 4.9 hoursOrleans ParishOrleans Parish6.9hLouisiana averageLouisiana average7.2hUS averageUS average7.4hOrleans Parish, 2016Orleans Parish, 20164.9h
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Average hours without power per customer in 2017; last bar is this county in 2016.

Month by month

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Orleans Parish, LA customer-hours without power by month, 2017Jan 91K, Feb 596K, Mar 67K, Apr 91K, May 94K, Jun 161K, Jul 66K, Aug 121K, Sep 37K, Oct 80K, Nov 11K, Dec 51K0200k400k600k91KJan596KFeb67KMar91KApr94KMay161KJun66KJul121KAug37KSep80KOct11KNov51KDec
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Customer-hours; February was the worst month.

Orleans Parish year over year

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Orleans Parish, LA: average hours without power per customer by year2015: 5.4h; 2016: 4.9h; 2017: 6.9h; 2018: 4.0h, coverage 89%; 2019: 5.8h, coverage 89%; 2020: 43.9h, coverage 90%; 2021: 154.9h, coverage 90%; 2022: 5.0h, coverage 91%; 2023: 4.0h; 2024: 10.8h; 2025: 4.4h0501001502000%50%100%5.4h20154.9h20166.9h20174.0h20185.8h201943.9h2020154.9h20215.0h20224.0h202310.8h20244.4h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of Louisiana customers tracked each year.

Biggest outages in Orleans Parish, 2017

The 10 outage episodes with the most customers out at once. Times are UTC.

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#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1April 29, 2017 10:15May 1, 2017 08:151d 22h23,63465K
2March 15, 2017 11:45March 16, 2017 04:4517h13,99516K
3February 7, 2017 14:30February 23, 2017 22:1516d 7h10,421576K
4June 20, 2017 06:45June 22, 2017 06:151d 23h10,30847K
5August 25, 2017 12:00August 25, 2017 18:006h7,79512K
6September 16, 2017 12:30September 16, 2017 23:3011h7,2473,792
7June 29, 2017 06:15June 30, 2017 04:1522h7,09122K
8January 26, 2017 20:00January 27, 2017 00:454h 45m6,8484,593
9August 30, 2017 13:30August 31, 2017 09:4520h 15m5,64017K
10October 2, 2017 12:00October 4, 2017 01:451d 13h5,61931K

Outage episodes by size in 2017: 267 reached 100+ customers, 78 reached 1,000+ customers, 4 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Orleans Parish reported on EIA Form 861 for 2017, or their most recent earlier filing. Utility-wide figures, not county-specific.

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UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Entergy Louisiana LLC20176.5 hrs2.102.9 hrs1.48
Entergy New Orleans, LLC20175.0 hrs1.853.2 hrs1.80

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Louisiana's customers in 2017; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 212,936 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Orleans Parish has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Orleans Parish, LA annual power outage report, 2017, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2017/louisiana/orleans-parish

summary CSVJSONyears CSVJSONmonths CSVJSONevents CSVJSONutilities CSVJSON