County annual report · FIPS 22071
2020 Orleans Parish, LA Power Outage Report
In 2020, customers in Orleans Parish, LA went without power for an average of 43.9 hours, a total of 9.4M customer-hours (Louisiana average 72.6 hours). That ranks 33rd worst of 64 Louisiana counties and 185th of 3,019 nationally.
Compared with LA, the US and 2019
Coverage line is EAGLE-I's share of Louisiana customers tracked each year.
Biggest outages in Orleans Parish, 2020
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | October 28, 2020 20:15 | November 8, 2020 01:30 | 10d 5h | 160,779 | 8.3M |
| 2 | July 11, 2020 11:45 | July 13, 2020 06:00 | 1d 18h | 22,721 | 52K |
| 3 | October 7, 2020 13:30 | October 8, 2020 03:45 | 14h 15m | 20,278 | 11K |
| 4 | October 5, 2020 13:15 | October 6, 2020 05:00 | 15h 45m | 17,770 | 31K |
| 5 | December 16, 2020 11:45 | December 17, 2020 06:00 | 18h 15m | 17,281 | 27K |
| 6 | October 14, 2020 13:45 | October 15, 2020 08:45 | 19h | 14,100 | 9,602 |
| 7 | October 15, 2020 12:15 | October 16, 2020 04:15 | 16h | 13,710 | 18K |
| 8 | June 2, 2020 12:30 | June 3, 2020 04:45 | 16h 15m | 13,443 | 4,163 |
| 9 | May 26, 2020 12:15 | May 27, 2020 05:45 | 17h 30m | 11,500 | 23K |
| 10 | June 27, 2020 12:00 | June 30, 2020 03:15 | 2d 15h | 9,203 | 13K |
Outage episodes by size in 2020: 262 reached 100+ customers, 90 reached 1,000+ customers, 9 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Orleans Parish reported on EIA Form 861 for 2020, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Entergy Louisiana LLC | 2020 | 93.2 hrs | 3.32 | 3.5 hrs | 1.44 |
| Entergy New Orleans, LLC | 2020 | 35.1 hrs | 2.57 | 2.6 hrs | 1.40 |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 90% of Louisiana's customers in 2020; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 212,936 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Orleans Parish has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Orleans Parish, LA annual power outage report, 2020, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2020/louisiana/orleans-parish