County annual report · FIPS 37149
2018 Polk County, NC Power Outage Report
In 2018, customers in Polk County, NC went without power for an average of 82.8 hours, a total of 432K customer-hours (North Carolina average 55.2 hours). That ranks 24th worst of 94 North Carolina counties and 69th of 2,798 nationally.
Compared with NC, the US and 2017
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Polk County, 2018
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | December 8, 2018 16:00 | December 13, 2018 23:00 | 5d 7h | 7,675 | 328K |
| 2 | October 11, 2018 08:15 | October 13, 2018 02:30 | 1d 18h | 3,493 | 36K |
| 3 | April 24, 2018 13:15 | April 24, 2018 13:45 | 30m | 1,673 | 837 |
| 4 | April 24, 2018 14:30 | April 24, 2018 14:45 | 15m | 1,673 | 418 |
| 5 | August 15, 2018 19:15 | August 15, 2018 21:45 | 2h 30m | 1,190 | 306 |
| 6 | January 13, 2018 08:45 | January 14, 2018 03:30 | 18h 45m | 1,093 | 7,662 |
| 7 | December 21, 2018 14:45 | December 21, 2018 16:45 | 2h | 1,077 | 1,094 |
| 8 | May 28, 2018 15:15 | May 28, 2018 23:45 | 8h 30m | 915 | 961 |
| 9 | January 11, 2018 13:15 | January 11, 2018 16:15 | 3h | 856 | 1,718 |
| 10 | May 29, 2018 16:30 | May 31, 2018 00:30 | 1d 8h | 651 | 3,426 |
Outage episodes by size in 2018: 45 reached 100+ customers, 7 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Polk County reported on EIA Form 861 for 2018, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Carolinas, LLC | 2018 | 13.1 hrs | 1.81 | 3.7 hrs | 1.19 |
| Rutherford Elec Member Corp | 2018 | 6.8 hrs | 1.63 | 1.9 hrs | 0.82 |
| Duke Energy | - | - | - | - | - |
| Broad River Electric Coop, Inc | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 82% of North Carolina's customers in 2018; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 5,215 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Polk County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Polk County, NC annual power outage report, 2018, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2018/north-carolina/polk-county