County annual report · FIPS 37149
2019 Polk County, NC Power Outage Report
In 2019, customers in Polk County, NC went without power for an average of 17.8 hours, a total of 93K customer-hours (North Carolina average 12.9 hours). That ranks 34th worst of 94 North Carolina counties and 261st of 2,945 nationally.
Compared with NC, the US and 2018
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Polk County, 2019
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | January 20, 2019 12:45 | January 21, 2019 22:00 | 1d 9h | 4,593 | 32K |
| 2 | January 22, 2019 16:45 | January 22, 2019 21:30 | 4h 45m | 1,194 | 309 |
| 3 | May 21, 2019 22:30 | May 22, 2019 00:30 | 2h | 1,193 | 1,150 |
| 4 | August 13, 2019 03:00 | August 14, 2019 01:15 | 22h 15m | 1,139 | 3,777 |
| 5 | July 5, 2019 00:30 | July 5, 2019 22:15 | 21h 45m | 871 | 4,560 |
| 6 | October 31, 2019 04:00 | November 2, 2019 00:30 | 1d 20h | 727 | 6,682 |
| 7 | January 13, 2019 07:00 | January 15, 2019 00:00 | 1d 17h | 605 | 12K |
| 8 | June 8, 2019 19:45 | June 9, 2019 02:45 | 7h | 599 | 1,281 |
| 9 | March 15, 2019 22:15 | March 16, 2019 06:45 | 8h 30m | 480 | 3,834 |
| 10 | July 20, 2019 05:30 | July 20, 2019 10:30 | 5h | 476 | 131 |
Outage episodes by size in 2019: 30 reached 100+ customers, 4 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Polk County reported on EIA Form 861 for 2019, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Carolinas, LLC | 2018 | 13.1 hrs | 1.81 | 3.7 hrs | 1.19 |
| Rutherford Elec Member Corp | 2018 | 6.8 hrs | 1.63 | 1.9 hrs | 0.82 |
| Duke Energy | - | - | - | - | - |
| Broad River Electric Coop, Inc | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 90% of North Carolina's customers in 2019; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 5,215 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Polk County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Polk County, NC annual power outage report, 2019, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2019/north-carolina/polk-county