County annual report · FIPS 37149
2025 Polk County, NC Power Outage Report
In 2025, customers in Polk County, NC went without power for an average of 24.7 hours, a total of 129K customer-hours (North Carolina average 9.8 hours). That ranks 14th worst of 94 North Carolina counties and 250th of 3,000 nationally.
Compared with NC, the US and 2024
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Polk County, 2025
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | July 28, 2025 16:15 | July 29, 2025 02:15 | 10h | 4,869 | 7,316 |
| 2 | November 20, 2025 06:45 | November 20, 2025 11:15 | 4h 30m | 3,577 | 6,195 |
| 3 | April 3, 2025 13:45 | April 3, 2025 20:30 | 6h 45m | 2,134 | 4,299 |
| 4 | June 18, 2025 01:30 | June 18, 2025 21:15 | 19h 45m | 1,322 | 3,265 |
| 5 | June 20, 2025 09:15 | June 20, 2025 09:30 | 15m | 1,243 | 311 |
| 6 | July 11, 2025 20:45 | July 12, 2025 04:45 | 8h | 1,105 | 3,103 |
| 7 | April 13, 2025 03:30 | April 13, 2025 10:45 | 7h 15m | 1,068 | 3,078 |
| 8 | January 6, 2025 23:00 | January 7, 2025 18:45 | 19h 45m | 937 | 2,966 |
| 9 | August 16, 2025 17:00 | August 16, 2025 17:15 | 15m | 922 | 231 |
| 10 | April 24, 2025 22:15 | April 25, 2025 01:00 | 2h 45m | 914 | 2,248 |
Outage episodes by size in 2025: 63 reached 100+ customers, 7 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Polk County reported on EIA Form 861 for 2025, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Carolinas, LLC | 2024 | 78.6 hrs | 2.50 | 2.9 hrs | 1.26 |
| Rutherford Elec Member Corp | 2024 | 92.2 hrs | 2.48 | 5.8 hrs | 1.11 |
| Duke Energy | - | - | - | - | - |
| Broad River Electric Coop, Inc | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2025; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 5,215 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Polk County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Polk County, NC annual power outage report, 2025, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2025/north-carolina/polk-county