County annual report · FIPS 37089
2018 Henderson County, NC Power Outage Report
In 2018, customers in Henderson County, NC went without power for an average of 36583.2 hours, a total of 878K customer-hours (North Carolina average 55.2 hours). That ranks 1st worst of 94 North Carolina counties and 2nd of 2,798 nationally.
Compared with NC, the US and 2017
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Henderson County, 2018
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | December 8, 2018 17:30 | December 14, 2018 03:15 | 5d 9h | 15,685 | 368K |
| 2 | March 2, 2018 04:15 | March 4, 2018 04:15 | 2d | 7,236 | 41K |
| 3 | January 2, 2018 12:45 | January 3, 2018 19:45 | 1d 7h | 6,039 | 9,987 |
| 4 | July 6, 2018 13:45 | July 7, 2018 06:45 | 17h | 5,888 | 12K |
| 5 | November 24, 2018 02:00 | November 27, 2018 02:30 | 3d | 5,558 | 117K |
| 6 | May 19, 2018 03:30 | May 20, 2018 00:45 | 21h 15m | 4,898 | 13K |
| 7 | May 16, 2018 10:15 | May 17, 2018 05:30 | 19h 15m | 4,859 | 24K |
| 8 | August 26, 2018 21:15 | August 27, 2018 04:30 | 7h 15m | 3,434 | 937 |
| 9 | June 25, 2018 12:15 | June 28, 2018 23:00 | 3d 10h | 3,068 | 31K |
| 10 | May 31, 2018 08:15 | June 1, 2018 23:00 | 1d 14h | 2,859 | 6,125 |
Outage episodes by size in 2018: 114 reached 100+ customers, 36 reached 1,000+ customers, 1 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Henderson County reported on EIA Form 861 for 2018, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2018 | 43.0 hrs | 2.71 | 2.6 hrs | 1.33 |
| Duke Energy Carolinas, LLC | 2018 | 13.1 hrs | 1.81 | 3.7 hrs | 1.19 |
| Duke Energy | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 82% of North Carolina's customers in 2018; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 24 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Henderson County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Henderson County, NC annual power outage report, 2018, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2018/north-carolina/henderson-county