County annual report · FIPS 37089
2016 Henderson County, NC Power Outage Report
In 2016, customers in Henderson County, NC went without power for an average of 15465.2 hours, a total of 371K customer-hours (North Carolina average 30.5 hours). That ranks 1st worst of 93 North Carolina counties and 1st of 2,391 nationally.
Compared with NC, the US and 2015
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Henderson County, 2016
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | July 6, 2016 20:15 | July 10, 2016 18:45 | 3d 22h | 9,604 | 35K |
| 2 | November 29, 2016 02:45 | November 30, 2016 03:45 | 1d 1h | 7,118 | 20K |
| 3 | July 21, 2016 17:15 | July 22, 2016 15:30 | 22h 15m | 6,877 | 8,217 |
| 4 | February 24, 2016 14:30 | February 26, 2016 04:00 | 1d 13h | 3,863 | 21K |
| 5 | June 24, 2016 18:15 | June 25, 2016 03:30 | 9h 15m | 2,768 | 728 |
| 6 | December 10, 2016 13:45 | December 11, 2016 09:00 | 19h 15m | 2,667 | 20K |
| 7 | March 10, 2016 15:15 | March 11, 2016 09:45 | 18h 30m | 2,501 | 1,511 |
| 8 | February 16, 2016 00:30 | February 17, 2016 04:45 | 1d 4h | 2,484 | 21K |
| 9 | December 28, 2016 17:45 | December 29, 2016 08:00 | 14h 15m | 2,445 | 3,712 |
| 10 | December 15, 2016 06:00 | December 15, 2016 06:45 | 45m | 2,435 | 1,766 |
Outage episodes by size in 2016: 118 reached 100+ customers, 31 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Henderson County reported on EIA Form 861 for 2016, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2016 | 63.5 hrs | 3.55 | 3.0 hrs | 1.63 |
| Duke Energy Carolinas, LLC | 2016 | 5.2 hrs | 1.34 | 2.8 hrs | 1.08 |
| Duke Energy | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2016; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 24 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Henderson County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Henderson County, NC annual power outage report, 2016, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2016/north-carolina/henderson-county