County annual report · FIPS 37115
2025 Madison County, NC Power Outage Report
In 2025, customers in Madison County, NC went without power for an average of 13.6 hours, a total of 30K customer-hours (North Carolina average 9.8 hours). That ranks 34th worst of 94 North Carolina counties and 565th of 3,000 nationally.
Compared with NC, the US and 2024
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Madison County, 2025
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | July 14, 2025 02:00 | July 14, 2025 07:15 | 5h 15m | 982 | 329 |
| 2 | February 16, 2025 12:15 | February 18, 2025 19:00 | 2d 6h | 534 | 2,014 |
| 3 | June 13, 2025 01:00 | June 13, 2025 21:45 | 20h 45m | 475 | 329 |
| 4 | February 24, 2025 18:45 | February 25, 2025 01:00 | 6h 15m | 421 | 1,018 |
| 5 | May 14, 2025 04:45 | May 15, 2025 00:00 | 19h 15m | 409 | 2,155 |
| 6 | May 26, 2025 10:15 | May 26, 2025 16:15 | 6h | 381 | 1,135 |
| 7 | October 19, 2025 12:00 | October 20, 2025 17:00 | 1d 5h | 375 | 966 |
| 8 | July 17, 2025 21:00 | July 18, 2025 15:45 | 18h 45m | 362 | 707 |
| 9 | November 8, 2025 04:00 | November 9, 2025 05:15 | 1d 1h | 356 | 1,061 |
| 10 | May 15, 2025 01:15 | May 15, 2025 02:15 | 1h | 349 | 206 |
Outage episodes by size in 2025: 27 reached 100+ customers, 0 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Madison County reported on EIA Form 861 for 2025, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2024 | 17.2 hrs | 1.70 | 2.2 hrs | 1.22 |
| Haywood Electric Member Corp | 2024 | 160.2 hrs | 6.66 | 9.4 hrs | 3.60 |
| French Broad Elec Member Corp | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2025; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 2,231 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Madison County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Madison County, NC annual power outage report, 2025, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2025/north-carolina/madison-county