County annual report · FIPS 37115
2019 Madison County, NC Power Outage Report
In 2019, customers in Madison County, NC went without power for an average of 22.1 hours, a total of 49K customer-hours (North Carolina average 12.9 hours). That ranks 24th worst of 94 North Carolina counties and 192nd of 2,945 nationally.
Compared with NC, the US and 2018
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Madison County, 2019
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | October 14, 2019 15:45 | October 17, 2019 17:45 | 3d 2h | 717 | 745 |
| 2 | July 28, 2019 23:00 | July 31, 2019 21:30 | 2d 22h | 457 | 5,096 |
| 3 | July 15, 2019 13:30 | July 20, 2019 17:45 | 5d 4h | 312 | 3,008 |
| 4 | June 22, 2019 05:00 | June 23, 2019 18:00 | 1d 13h | 304 | 1,301 |
| 5 | June 16, 2019 17:15 | June 20, 2019 19:30 | 4d 2h | 296 | 2,380 |
| 6 | July 22, 2019 11:15 | July 24, 2019 20:00 | 2d 8h | 293 | 2,054 |
| 7 | May 24, 2019 18:30 | May 25, 2019 23:00 | 1d 4h | 236 | 358 |
| 8 | August 22, 2019 15:15 | August 23, 2019 16:15 | 1d 1h | 177 | 220 |
| 9 | October 22, 2019 10:15 | October 25, 2019 18:45 | 3d 8h | 133 | 911 |
| 10 | December 3, 2019 14:15 | December 6, 2019 19:30 | 3d 5h | 129 | 916 |
Outage episodes by size in 2019: 11 reached 100+ customers, 0 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Madison County reported on EIA Form 861 for 2019, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2018 | 43.0 hrs | 2.71 | 2.6 hrs | 1.33 |
| Haywood Electric Member Corp | 2018 | 33.4 hrs | 5.14 | 8.2 hrs | 3.40 |
| French Broad Elec Member Corp | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 90% of North Carolina's customers in 2019; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 2,231 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Madison County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Madison County, NC annual power outage report, 2019, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2019/north-carolina/madison-county