County annual report · FIPS 37183
2024 Wake County, NC Power Outage Report
In 2024, customers in Wake County, NC went without power for an average of 18.4 hours, a total of 856K customer-hours (North Carolina average 66.1 hours). That ranks 45th worst of 94 North Carolina counties and 551st of 2,990 nationally.
Compared with NC, the US and 2023
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Wake County, 2024
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | January 9, 2024 10:45 | January 11, 2024 06:15 | 1d 19h | 18,768 | 139K |
| 2 | December 10, 2024 13:45 | December 13, 2024 06:15 | 2d 16h | 8,782 | 19K |
| 3 | September 15, 2024 14:45 | September 18, 2024 04:45 | 2d 14h | 7,162 | 32K |
| 4 | August 7, 2024 11:45 | August 13, 2024 07:45 | 5d 20h | 6,802 | 75K |
| 5 | April 11, 2024 12:00 | April 13, 2024 07:30 | 1d 19h | 6,793 | 26K |
| 6 | January 12, 2024 07:30 | January 14, 2024 07:15 | 1d 23h | 6,691 | 19K |
| 7 | July 28, 2024 11:45 | July 28, 2024 21:00 | 9h 15m | 6,462 | 8,901 |
| 8 | May 26, 2024 16:30 | May 29, 2024 10:30 | 2d 18h | 5,331 | 27K |
| 9 | May 20, 2024 11:15 | May 22, 2024 00:15 | 1d 13h | 4,874 | 1,666 |
| 10 | November 20, 2024 23:00 | November 22, 2024 10:15 | 1d 11h | 4,836 | 31K |
Outage episodes by size in 2024: 229 reached 100+ customers, 66 reached 1,000+ customers, 1 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Wake County reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2024 | 17.2 hrs | 1.70 | 2.2 hrs | 1.22 |
| Duke Energy Carolinas, LLC | 2024 | 78.6 hrs | 2.50 | 2.9 hrs | 1.26 |
| Wake Electric Membership Corp | 2024 | 2.8 hrs | 1.90 | 1.8 hrs | 1.47 |
| Town of Apex- (NC) | 2024 | 1.9 hrs | 0.74 | 36 min | 0.41 |
| Duke Energy | - | - | - | - | - |
| North Carolina Eastern M P A | - | - | - | - | - |
| Town of Wake Forest - (NC) | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2024; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 46,622 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Wake County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Wake County, NC annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/north-carolina/wake-county