County annual report · FIPS 37183
2019 Wake County, NC Power Outage Report
In 2019, customers in Wake County, NC went without power for an average of 26.8 hours, a total of 1.2M customer-hours (North Carolina average 12.9 hours). That ranks 20th worst of 94 North Carolina counties and 140th of 2,945 nationally.
Compared with NC, the US and 2018
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Wake County, 2019
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | December 19, 2019 11:00 | December 20, 2019 07:00 | 20h | 77,355 | 20K |
| 2 | August 19, 2019 13:15 | August 21, 2019 01:00 | 1d 11h | 28,373 | 53K |
| 3 | April 14, 2019 16:30 | April 17, 2019 02:45 | 2d 10h | 16,162 | 108K |
| 4 | February 12, 2019 10:30 | February 13, 2019 10:15 | 23h 45m | 15,848 | 9,535 |
| 5 | July 4, 2019 06:45 | July 6, 2019 02:45 | 1d 20h | 11,585 | 52K |
| 6 | April 19, 2019 12:00 | April 21, 2019 10:15 | 1d 22h | 10,571 | 66K |
| 7 | June 29, 2019 03:00 | July 3, 2019 07:15 | 4d 4h | 10,499 | 99K |
| 8 | May 23, 2019 10:15 | May 24, 2019 03:45 | 17h 30m | 9,164 | 9,632 |
| 9 | June 20, 2019 10:15 | June 22, 2019 06:45 | 1d 20h | 8,347 | 30K |
| 10 | June 11, 2019 08:45 | June 14, 2019 09:00 | 3d | 8,082 | 20K |
Outage episodes by size in 2019: 231 reached 100+ customers, 91 reached 1,000+ customers, 7 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Wake County reported on EIA Form 861 for 2019, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2018 | 43.0 hrs | 2.71 | 2.6 hrs | 1.33 |
| Duke Energy Carolinas, LLC | 2018 | 13.1 hrs | 1.81 | 3.7 hrs | 1.19 |
| Wake Electric Membership Corp | 2018 | 4.7 hrs | 1.98 | 73 min | 1.10 |
| Duke Energy | - | - | - | - | - |
| North Carolina Eastern M P A | - | - | - | - | - |
| Town of Apex- (NC) | - | - | - | - | - |
| Town of Wake Forest - (NC) | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 90% of North Carolina's customers in 2019; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 46,622 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Wake County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Wake County, NC annual power outage report, 2019, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2019/north-carolina/wake-county