County annual report · FIPS 37183
2023 Wake County, NC Power Outage Report
In 2023, customers in Wake County, NC went without power for an average of 35.1 hours, a total of 1.6M customer-hours (North Carolina average 12.6 hours). That ranks 15th worst of 94 North Carolina counties and 182nd of 2,977 nationally.
Compared with NC, the US and 2022
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Wake County, 2023
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | August 7, 2023 07:15 | August 11, 2023 04:45 | 3d 21h | 79,920 | 698K |
| 2 | August 15, 2023 10:30 | August 19, 2023 04:15 | 3d 17h | 16,563 | 106K |
| 3 | February 16, 2023 12:30 | February 17, 2023 09:15 | 20h 45m | 11,466 | 17K |
| 4 | May 3, 2023 10:15 | May 3, 2023 10:45 | 30m | 10,435 | 5,218 |
| 5 | May 16, 2023 11:00 | May 18, 2023 01:45 | 1d 14h | 8,659 | 49K |
| 6 | April 7, 2023 09:00 | April 9, 2023 23:00 | 2d 14h | 8,220 | 24K |
| 7 | May 2, 2023 12:00 | May 3, 2023 09:00 | 21h | 8,104 | 14K |
| 8 | July 7, 2023 12:45 | July 10, 2023 07:45 | 2d 19h | 4,952 | 19K |
| 9 | November 21, 2023 11:15 | November 23, 2023 00:30 | 1d 13h | 4,950 | 12K |
| 10 | February 3, 2023 12:30 | February 4, 2023 04:00 | 15h 30m | 4,508 | 5,512 |
Outage episodes by size in 2023: 298 reached 100+ customers, 100 reached 1,000+ customers, 4 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Wake County reported on EIA Form 861 for 2023, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2023 | 3.7 hrs | 1.47 | 2.4 hrs | 1.22 |
| Duke Energy Carolinas, LLC | 2023 | 5.0 hrs | 1.68 | 3.3 hrs | 1.52 |
| Wake Electric Membership Corp | 2023 | 4.6 hrs | 2.37 | 1.6 hrs | 1.50 |
| Town of Apex- (NC) | 2023 | 80 min | 0.66 | 37 min | 0.04 |
| Duke Energy | - | - | - | - | - |
| North Carolina Eastern M P A | - | - | - | - | - |
| Town of Wake Forest - (NC) | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2023; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 46,622 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Wake County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Wake County, NC annual power outage report, 2023, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2023/north-carolina/wake-county