County annual report · FIPS 37123
2024 Montgomery County, NC Power Outage Report
In 2024, customers in Montgomery County, NC went without power for an average of 23.3 hours, a total of 118K customer-hours (North Carolina average 66.1 hours). That ranks 39th worst of 94 North Carolina counties and 427th of 2,990 nationally.
Compared with NC, the US and 2023
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Montgomery County, 2024
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | May 8, 2024 21:30 | May 9, 2024 12:45 | 15h 15m | 2,834 | 19K |
| 2 | January 9, 2024 16:45 | January 11, 2024 03:30 | 1d 10h | 2,493 | 14K |
| 3 | May 27, 2024 02:45 | May 28, 2024 02:00 | 23h 15m | 2,341 | 5,996 |
| 4 | July 24, 2024 18:00 | July 24, 2024 20:15 | 2h 15m | 2,218 | 971 |
| 5 | June 6, 2024 13:30 | June 6, 2024 21:45 | 8h 15m | 2,216 | 2,238 |
| 6 | August 8, 2024 04:45 | August 10, 2024 04:15 | 1d 23h | 2,199 | 22K |
| 7 | September 27, 2024 02:30 | September 28, 2024 17:15 | 1d 14h | 2,111 | 11K |
| 8 | September 18, 2024 00:00 | September 18, 2024 01:30 | 1h 30m | 1,744 | 2,180 |
| 9 | June 3, 2024 04:15 | June 3, 2024 06:15 | 2h | 1,738 | 3,476 |
| 10 | November 20, 2024 23:45 | November 21, 2024 15:15 | 15h 30m | 1,220 | 2,286 |
Outage episodes by size in 2024: 51 reached 100+ customers, 12 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Montgomery County reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2024 | 17.2 hrs | 1.70 | 2.2 hrs | 1.22 |
| EnergyUnited Elec Member Corp | 2024 | 7.1 hrs | 2.13 | 2.1 hrs | 1.33 |
| Pee Dee Electric Member Corp | 2024 | 8.9 hrs | 3.65 | 3.1 hrs | 2.37 |
| Randolph Electric Member Corp | 2024 | 3.7 hrs | 2.08 | 1.9 hrs | 1.37 |
| Duke Energy | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2024; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 5,038 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Montgomery County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Montgomery County, NC annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/north-carolina/montgomery-county