County annual report · FIPS 37123
2023 Montgomery County, NC Power Outage Report
In 2023, customers in Montgomery County, NC went without power for an average of 12.2 hours, a total of 62K customer-hours (North Carolina average 12.6 hours). That ranks 36th worst of 94 North Carolina counties and 700th of 2,977 nationally.
Compared with NC, the US and 2022
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Montgomery County, 2023
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | August 7, 2023 20:30 | August 9, 2023 16:15 | 1d 19h | 3,078 | 20K |
| 2 | April 1, 2023 20:30 | April 2, 2023 01:15 | 4h 45m | 2,720 | 3,311 |
| 3 | June 7, 2023 11:45 | June 7, 2023 20:30 | 8h 45m | 1,903 | 1,009 |
| 4 | April 4, 2023 06:30 | April 4, 2023 08:00 | 1h 30m | 1,713 | 2,141 |
| 5 | January 12, 2023 11:30 | January 12, 2023 12:45 | 1h 15m | 1,325 | 995 |
| 6 | June 27, 2023 02:45 | June 27, 2023 10:15 | 7h 30m | 967 | 341 |
| 7 | November 23, 2023 19:00 | November 23, 2023 19:30 | 30m | 841 | 421 |
| 8 | July 4, 2023 03:30 | July 4, 2023 04:00 | 30m | 840 | 290 |
| 9 | December 17, 2023 18:45 | December 18, 2023 07:15 | 12h 30m | 827 | 1,739 |
| 10 | October 20, 2023 15:00 | October 21, 2023 04:45 | 13h 45m | 747 | 1,758 |
Outage episodes by size in 2023: 49 reached 100+ customers, 5 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Montgomery County reported on EIA Form 861 for 2023, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2023 | 3.7 hrs | 1.47 | 2.4 hrs | 1.22 |
| EnergyUnited Elec Member Corp | 2023 | 3.7 hrs | 1.64 | 2.2 hrs | 1.37 |
| Pee Dee Electric Member Corp | 2023 | 3.5 hrs | 2.26 | 2.1 hrs | 1.71 |
| Randolph Electric Member Corp | 2023 | 4.5 hrs | 2.74 | 2.1 hrs | 2.29 |
| Duke Energy | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2023; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 5,038 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Montgomery County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Montgomery County, NC annual power outage report, 2023, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2023/north-carolina/montgomery-county