massoutage

County annual report · FIPS 37123

2021 Montgomery County, NC Power Outage Report

In 2021, customers in Montgomery County, NC went without power for an average of 8.4 hours, a total of 42K customer-hours (North Carolina average 10.3 hours). That ranks 37th worst of 94 North Carolina counties and 906th of 2,974 nationally.

Summary data CSVJSON
Avg hrs / customer
8.4
5,038 customers
Customer-hours out
42K
Peak customers out
3,397
Outages ≥1,000 out
6
0 of 10,000+ · 643 total
Longest outage
18h 30m
began August 20, 2021
Rank in state
37th/94
906th of 2,974 US

Compared with NC, the US and 2020

Montgomery County, NC average hours without power per customer compared with state and national averages, 2021Montgomery County 8.4 hours, North Carolina average 10.3 hours, US average 8.9 hours, Montgomery County, 2020 27.2 hoursMontgomery CountyMontgomery County8.4hNorth Carolina averageNorth Carolina avera…10.3hUS averageUS average8.9hMontgomery County, 2020Montgomery County, 2…27.2h
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Average hours without power per customer in 2021; last bar is this county in 2020.

Month by month

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Montgomery County, NC customer-hours without power by month, 2021Jan 1,026, Feb 2,104, Mar 3,493, Apr 1,645, May 1,843, Jun 7,641, Jul 4,633, Aug 9,739, Sep 1,745, Oct 2,919, Nov 1,224, Dec 4,25202.5k5k7.5k10k1,026Jan2,104Feb3,493Mar1,645Apr1,843May7,641Jun4,633Jul9,739Aug1,745Sep2,919Oct1,224Nov4,252Dec
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Customer-hours; August was the worst month.

Montgomery County year over year

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Montgomery County, NC: average hours without power per customer by year2015: 14.7h; 2016: 47.8h; 2017: 14.7h; 2018: 122.1h, coverage 82%; 2019: 14.8h, coverage 90%; 2020: 27.2h, coverage 91%; 2021: 8.4h, coverage 92%; 2022: 50.3h, coverage 92%; 2023: 12.2h; 2024: 23.3h; 2025: 12.1h0501001500%50%100%14.7h201547.8h201614.7h2017122.1h201814.8h201927.2h20208.4h202150.3h202212.2h202323.3h202412.1h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of North Carolina customers tracked each year.

Biggest outages in Montgomery County, 2021

The 10 outage episodes with the most customers out at once. Times are UTC.

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#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1August 20, 2021 00:30August 20, 2021 19:0018h 30m3,3977,528
2June 8, 2021 20:00June 9, 2021 00:304h 30m2,458889
3June 10, 2021 19:30June 11, 2021 04:008h 30m2,3094,659
4December 30, 2021 17:45December 30, 2021 18:3045m1,6771,258
5March 8, 2021 20:00March 8, 2021 22:452h 45m1,4431,445
6July 8, 2021 16:00July 8, 2021 21:155h 15m1,1021,719
7March 31, 2021 20:30March 31, 2021 21:451h 15m989404
8August 20, 2021 22:30August 21, 2021 00:001h 30m921232
9November 5, 2021 17:45November 5, 2021 19:151h 30m844422
10June 10, 2021 08:30June 10, 2021 08:4515m819205

Outage episodes by size in 2021: 39 reached 100+ customers, 6 reached 1,000+ customers, 0 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Montgomery County reported on EIA Form 861 for 2021, or their most recent earlier filing. Utility-wide figures, not county-specific.

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UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Duke Energy Progress - (NC)20213.1 hrs1.392.4 hrs1.34
EnergyUnited Elec Member Corp20212.1 hrs1.0484 min0.90
Pee Dee Electric Member Corp20212.3 hrs1.872.3 hrs1.87
Randolph Electric Member Corp20211.6 hrs1.4983 min1.40
Duke Energy-----

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 92% of North Carolina's customers in 2021; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 5,038 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Montgomery County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Montgomery County, NC annual power outage report, 2021, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2021/north-carolina/montgomery-county

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