County annual report · FIPS 36055
2024 Monroe County, NY Power Outage Report
In 2024, customers in Monroe County, NY went without power for an average of 2.0 hours, a total of 609K customer-hours (New York average 4.0 hours). That ranks 53rd worst of 62 New York counties and 2405th of 2,990 nationally.
Compared with NY, the US and 2023
Coverage line is EAGLE-I's share of New York customers tracked each year.
Biggest outages in Monroe County, 2024
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | June 5, 2024 12:30 | June 6, 2024 01:15 | 12h 45m | 11,596 | 20K |
| 2 | January 1, 2024 00:00 | January 15, 2024 11:30 | 14d 11h | 9,150 | 90K |
| 3 | February 23, 2024 10:00 | February 23, 2024 16:00 | 6h | 6,518 | 10K |
| 4 | July 14, 2024 08:15 | July 17, 2024 22:45 | 3d 14h | 6,232 | 53K |
| 5 | February 28, 2024 18:15 | March 1, 2024 06:15 | 1d 12h | 4,720 | 38K |
| 6 | June 23, 2024 05:45 | June 24, 2024 22:00 | 1d 16h | 4,164 | 23K |
| 7 | May 24, 2024 09:15 | May 30, 2024 03:45 | 5d 18h | 3,977 | 18K |
| 8 | July 1, 2024 13:00 | July 2, 2024 01:00 | 12h | 3,901 | 1,658 |
| 9 | August 13, 2024 06:30 | December 6, 2024 13:30 | 115d 7h | 3,791 | 127K |
| 10 | May 21, 2024 19:30 | May 24, 2024 00:15 | 2d 4h | 3,617 | 8,084 |
Outage episodes by size in 2024: 124 reached 100+ customers, 33 reached 1,000+ customers, 1 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Monroe County reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Niagara Mohawk Power Corp. | 2024 | 8.5 hrs | 1.69 | 2.3 hrs | 1.05 |
| Village of Fairport - (NY) | 2024 | 37 min | 0.91 | 20 min | 0.26 |
| AVANGRID | - | - | - | - | - |
| Rochester Gas & Electric Corp | - | - | - | - | - |
| Village of Churchville - (NY) | - | - | - | - | - |
| Village of Spencerport - (NY) | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of New York's customers in 2024; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 302,455 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Monroe County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Monroe County, NY annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/new-york/monroe-county