massoutage

County annual report · FIPS 36055

2017 Monroe County, NY Power Outage Report

In 2017, customers in Monroe County, NY went without power for an average of 25.6 hours, a total of 7.7M customer-hours (New York average 3.9 hours). That ranks 4th worst of 62 New York counties and 212th of 2,786 nationally.

Summary data CSVJSON
Avg hrs / customer
25.6
302,455 customers
Customer-hours out
7.7M
Peak customers out
102,160
Outages ≥1,000 out
51
4 of 10,000+ · 827 total
Longest outage
5d 16h
began March 12, 2017
Rank in state
4th/62
212th of 2,786 US

Compared with NY, the US and 2016

Monroe County, NY average hours without power per customer compared with state and national averages, 2017Monroe County 25.6 hours, New York average 3.9 hours, US average 7.4 hours, Monroe County, 2016 2.0 hoursMonroe CountyMonroe County25.6hNew York averageNew York average3.9hUS averageUS average7.4hMonroe County, 2016Monroe County, 20162.0h
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Average hours without power per customer in 2017; last bar is this county in 2016.

Month by month

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Monroe County, NY customer-hours without power by month, 2017Jan 51K, Feb 9,300, Mar 7.2M, Apr 30K, May 28K, Jun 48K, Jul 61K, Aug 72K, Sep 32K, Oct 210K, Nov 21K, Dec 29K02M4M6M8M51KJan9,300Feb7.2MMar30KApr28KMay48KJun61KJul72KAug32KSep210KOct21KNov29KDec
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Customer-hours; March was the worst month.

Monroe County year over year

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Monroe County, NY: average hours without power per customer by year2015: 2.9h; 2016: 2.0h; 2017: 25.6h; 2018: 3.4h, coverage 98%; 2019: 2.4h, coverage 98%; 2020: 1.9h, coverage 99%; 2021: 5.8h, coverage 99%; 2022: 3.7h, coverage 99%; 2023: 1.9h; 2024: 2.0h; 2025: 2.3h01020300%50%100%2.9h20152.0h201625.6h20173.4h20182.4h20191.9h20205.8h20213.7h20221.9h20232.0h20242.3h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of New York customers tracked each year.

Biggest outages in Monroe County, 2017

The 10 outage episodes with the most customers out at once. Times are UTC.

CSVJSON
#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1March 8, 2017 16:15March 12, 2017 06:003d 13h102,1606.2M
2March 12, 2017 07:00March 17, 2017 23:005d 16h32,399774K
3October 15, 2017 21:00October 18, 2017 23:303d 2h17,472171K
4March 1, 2017 23:45March 6, 2017 04:304d 4h15,040178K
5August 22, 2017 10:45August 23, 2017 07:0020h 15m7,50530K
6September 14, 2017 07:30September 14, 2017 10:453h 15m4,6498,952
7October 28, 2017 03:15October 28, 2017 08:004h 45m4,30712K
8January 10, 2017 16:45January 12, 2017 09:151d 16h4,23927K
9September 15, 2017 08:15September 15, 2017 08:3015m3,509877
10September 4, 2017 17:00September 5, 2017 15:3022h 30m3,0489,614

Outage episodes by size in 2017: 205 reached 100+ customers, 51 reached 1,000+ customers, 4 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Monroe County reported on EIA Form 861 for 2017, or their most recent earlier filing. Utility-wide figures, not county-specific.

CSVJSON
UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Niagara Mohawk Power Corp.20175.8 hrs1.412.2 hrs1.03
Village of Fairport - (NY)201775 min0.7130 min0.41
AVANGRID-----
Rochester Gas & Electric Corp-----
Village of Churchville - (NY)-----
Village of Spencerport - (NY)-----

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of New York's customers in 2017; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 302,455 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Monroe County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Monroe County, NY annual power outage report, 2017, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2017/new-york/monroe-county

summary CSVJSONyears CSVJSONmonths CSVJSONevents CSVJSONutilities CSVJSON