County annual report · FIPS 36055
2020 Monroe County, NY Power Outage Report
In 2020, customers in Monroe County, NY went without power for an average of 1.9 hours, a total of 570K customer-hours (New York average 10.4 hours). That ranks 58th worst of 62 New York counties and 2302nd of 3,019 nationally.
Compared with NY, the US and 2019
Coverage line is EAGLE-I's share of New York customers tracked each year.
Biggest outages in Monroe County, 2020
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | January 12, 2020 11:00 | January 14, 2020 21:15 | 2d 10h | 9,250 | 51K |
| 2 | December 1, 2020 19:00 | December 2, 2020 01:00 | 6h | 8,383 | 10K |
| 3 | November 15, 2020 12:30 | November 17, 2020 05:00 | 1d 16h | 8,351 | 34K |
| 4 | February 7, 2020 02:30 | February 8, 2020 02:15 | 23h 45m | 5,917 | 14K |
| 5 | September 25, 2020 11:15 | September 25, 2020 12:00 | 45m | 5,591 | 3,365 |
| 6 | January 17, 2020 15:45 | January 17, 2020 16:30 | 45m | 5,497 | 1,750 |
| 7 | May 25, 2020 16:45 | May 27, 2020 22:30 | 2d 5h | 5,258 | 19K |
| 8 | June 23, 2020 05:30 | June 24, 2020 21:00 | 1d 15h | 4,674 | 10K |
| 9 | October 7, 2020 15:00 | October 9, 2020 15:30 | 2d | 4,280 | 29K |
| 10 | September 7, 2020 13:00 | September 8, 2020 20:00 | 1d 7h | 3,880 | 17K |
Outage episodes by size in 2020: 225 reached 100+ customers, 56 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Monroe County reported on EIA Form 861 for 2020, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Niagara Mohawk Power Corp. | 2020 | 7.6 hrs | 1.50 | 2.4 hrs | 1.09 |
| Village of Fairport - (NY) | 2020 | 26 min | 0.29 | 18 min | 0.26 |
| AVANGRID | - | - | - | - | - |
| Rochester Gas & Electric Corp | - | - | - | - | - |
| Village of Churchville - (NY) | - | - | - | - | - |
| Village of Spencerport - (NY) | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 99% of New York's customers in 2020; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 302,455 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Monroe County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Monroe County, NY annual power outage report, 2020, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2020/new-york/monroe-county