County annual report · FIPS 15009
2024 Maui County, HI Power Outage Report
In 2024, customers in Maui County, HI went without power for an average of 6.8 hours, a total of 499K customer-hours (Hawaii average 8.6 hours). That ranks 4th worst of 4 Hawaii counties and 1291st of 2,990 nationally.
Compared with HI, the US and 2023
Coverage line is EAGLE-I's share of Hawaii customers tracked each year.
Biggest outages in Maui County, 2024
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | August 7, 2024 19:30 | August 10, 2024 05:00 | 2d 9h | 4,559 | 23K |
| 2 | April 8, 2024 01:30 | April 8, 2024 17:45 | 16h 15m | 4,508 | 17K |
| 3 | November 12, 2024 20:30 | November 12, 2024 21:15 | 45m | 4,226 | 1,057 |
| 4 | October 15, 2024 05:15 | October 21, 2024 08:45 | 6d 3h | 3,901 | 15K |
| 5 | February 21, 2024 20:15 | February 22, 2024 23:15 | 1d 3h | 3,852 | 14K |
| 6 | February 4, 2024 05:15 | February 4, 2024 17:45 | 12h 30m | 3,525 | 3,514 |
| 7 | August 3, 2024 07:00 | August 5, 2024 00:15 | 1d 17h | 3,515 | 1,469 |
| 8 | May 16, 2024 16:00 | May 17, 2024 06:45 | 14h 45m | 3,222 | 23K |
| 9 | October 23, 2024 20:30 | October 24, 2024 04:00 | 7h 30m | 2,813 | 1,538 |
| 10 | May 6, 2024 01:15 | May 10, 2024 02:15 | 4d 1h | 2,733 | 42K |
Outage episodes by size in 2024: 102 reached 100+ customers, 41 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Maui County reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Maui Electric Co Ltd | 2020 | 3.9 hrs | 1.90 | 2.8 hrs | 1.73 |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Hawaii's customers in 2024; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 73,551 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Maui County has data for 2020–2025.
Cite this report
MassOutage (massoutage.com), Maui County, HI annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/hawaii/maui-county