County annual report · FIPS 15009
2023 Maui County, HI Power Outage Report
In 2023, customers in Maui County, HI went without power for an average of 41.1 hours, a total of 3.0M customer-hours (Hawaii average 10.5 hours). That ranks 1st worst of 4 Hawaii counties and 145th of 2,977 nationally.
Compared with HI, the US and 2022
Coverage line is EAGLE-I's share of Hawaii customers tracked each year.
Biggest outages in Maui County, 2023
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | August 8, 2023 15:00 | August 15, 2023 16:15 | 7d 1h | 14,114 | 1.3M |
| 2 | August 2, 2023 02:15 | August 2, 2023 08:30 | 6h 15m | 7,883 | 26K |
| 3 | June 14, 2023 00:00 | June 14, 2023 00:30 | 30m | 5,860 | 2,680 |
| 4 | August 8, 2023 09:30 | August 8, 2023 13:00 | 3h 30m | 4,711 | 6,588 |
| 5 | August 16, 2023 01:30 | September 4, 2023 00:45 | 18d 23h | 4,155 | 715K |
| 6 | May 31, 2023 05:15 | May 31, 2023 07:00 | 1h 45m | 3,448 | 6,034 |
| 7 | June 30, 2023 03:00 | June 30, 2023 05:45 | 2h 45m | 3,000 | 8,250 |
| 8 | November 20, 2023 23:30 | November 21, 2023 00:30 | 1h | 2,673 | 2,673 |
| 9 | December 23, 2023 21:30 | December 24, 2023 07:15 | 9h 45m | 2,095 | 3,485 |
| 10 | May 19, 2023 16:30 | May 19, 2023 17:30 | 1h | 2,000 | 2,000 |
Outage episodes by size in 2023: 37 reached 100+ customers, 15 reached 1,000+ customers, 1 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Maui County reported on EIA Form 861 for 2023, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Maui Electric Co Ltd | 2020 | 3.9 hrs | 1.90 | 2.8 hrs | 1.73 |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Hawaii's customers in 2023; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 73,551 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Maui County has data for 2020–2025.
Cite this report
MassOutage (massoutage.com), Maui County, HI annual power outage report, 2023, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2023/hawaii/maui-county