County annual report · FIPS 12063
2024 Jackson County, FL Power Outage Report
In 2024, customers in Jackson County, FL went without power for an average of 4.0 hours, a total of 117K customer-hours (Florida average 24.6 hours). That ranks 62nd worst of 67 Florida counties and 1847th of 2,990 nationally.
Compared with FL, the US and 2023
Coverage line is EAGLE-I's share of Florida customers tracked each year.
Biggest outages in Jackson County, 2024
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | January 9, 2024 13:00 | January 11, 2024 22:45 | 2d 9h | 5,644 | 85K |
| 2 | May 9, 2024 22:15 | May 10, 2024 01:00 | 2h 45m | 1,163 | 1,047 |
| 3 | May 17, 2024 23:00 | May 18, 2024 08:00 | 9h | 1,059 | 3,258 |
| 4 | July 23, 2024 02:00 | July 23, 2024 04:15 | 2h 15m | 1,011 | 954 |
| 5 | January 30, 2024 18:30 | January 30, 2024 20:00 | 1h 30m | 797 | 1,129 |
| 6 | February 5, 2024 09:00 | February 5, 2024 11:00 | 2h | 728 | 1,092 |
| 7 | September 16, 2024 14:15 | September 16, 2024 14:30 | 15m | 685 | 171 |
| 8 | September 18, 2024 14:15 | September 18, 2024 14:45 | 30m | 683 | 342 |
| 9 | July 21, 2024 11:30 | July 21, 2024 15:00 | 3h 30m | 657 | 1,024 |
| 10 | January 25, 2024 06:30 | January 25, 2024 08:00 | 1h 30m | 644 | 651 |
Outage episodes by size in 2024: 46 reached 100+ customers, 4 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Jackson County reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Florida Power & Light Co | 2024 | 11.7 hrs | 1.04 | 46 min | 0.44 |
| Gulf Coast Electric Coop, Inc | 2024 | 13.8 hrs | 4.85 | 7.0 hrs | 3.41 |
| West Florida El Coop Assn, Inc | 2024 | 9.5 hrs | 3.15 | 3.1 hrs | 2.38 |
| Florida Public Utilities Co | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Florida's customers in 2024; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 29,415 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Jackson County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Jackson County, FL annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/florida/jackson-county