County annual report · FIPS 12063
2020 Jackson County, FL Power Outage Report
In 2020, customers in Jackson County, FL went without power for an average of 4.4 hours, a total of 128K customer-hours (Florida average 3.6 hours). That ranks 21st worst of 67 Florida counties and 1525th of 3,019 nationally.
Compared with FL, the US and 2019
Coverage line is EAGLE-I's share of Florida customers tracked each year.
Biggest outages in Jackson County, 2020
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | February 6, 2020 08:30 | February 8, 2020 02:00 | 1d 17h | 3,498 | 34K |
| 2 | April 23, 2020 13:45 | April 25, 2020 00:00 | 1d 10h | 1,979 | 24K |
| 3 | April 12, 2020 17:30 | April 14, 2020 02:45 | 1d 9h | 1,783 | 21K |
| 4 | January 11, 2020 23:45 | January 12, 2020 06:30 | 6h 45m | 1,437 | 3,385 |
| 5 | October 29, 2020 05:45 | October 30, 2020 02:15 | 20h 30m | 1,335 | 2,862 |
| 6 | July 13, 2020 00:30 | July 13, 2020 09:15 | 8h 45m | 879 | 3,003 |
| 7 | May 25, 2020 22:00 | May 26, 2020 05:15 | 7h 15m | 842 | 1,782 |
| 8 | September 17, 2020 00:15 | September 17, 2020 01:00 | 45m | 789 | 394 |
| 9 | March 17, 2020 15:15 | March 17, 2020 16:00 | 45m | 781 | 407 |
| 10 | September 15, 2020 22:15 | September 16, 2020 23:15 | 1d 1h | 777 | 2,058 |
Outage episodes by size in 2020: 55 reached 100+ customers, 5 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Jackson County reported on EIA Form 861 for 2020, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Florida Power & Light Co | 2020 | 70 min | 0.75 | 49 min | 0.59 |
| Gulf Coast Electric Coop, Inc | 2020 | 12.5 hrs | 5.30 | 8.1 hrs | 4.00 |
| West Florida El Coop Assn, Inc | - | - | - | - | - |
| Florida Public Utilities Co | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 97% of Florida's customers in 2020; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 29,415 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Jackson County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Jackson County, FL annual power outage report, 2020, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2020/florida/jackson-county