County annual report · FIPS 12063
2021 Jackson County, FL Power Outage Report
In 2021, customers in Jackson County, FL went without power for an average of 5.6 hours, a total of 166K customer-hours (Florida average 1.9 hours). That ranks 10th worst of 67 Florida counties and 1209th of 2,974 nationally.
Compared with FL, the US and 2020
Coverage line is EAGLE-I's share of Florida customers tracked each year.
Biggest outages in Jackson County, 2021
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | August 16, 2021 18:15 | August 18, 2021 23:45 | 2d 5h | 5,473 | 84K |
| 2 | May 23, 2021 22:45 | May 24, 2021 16:00 | 17h 15m | 3,185 | 32K |
| 3 | February 15, 2021 21:00 | February 16, 2021 07:15 | 10h 15m | 2,600 | 4,652 |
| 4 | November 12, 2021 00:00 | November 12, 2021 02:00 | 2h | 1,723 | 1,293 |
| 5 | November 12, 2021 15:45 | November 12, 2021 16:30 | 45m | 1,723 | 433 |
| 6 | November 5, 2021 16:00 | November 5, 2021 16:45 | 45m | 1,721 | 1,044 |
| 7 | November 12, 2021 04:30 | November 12, 2021 05:15 | 45m | 1,721 | 1,291 |
| 8 | June 12, 2021 19:30 | June 13, 2021 08:15 | 12h 45m | 1,510 | 3,556 |
| 9 | May 29, 2021 18:45 | May 29, 2021 21:00 | 2h 15m | 1,494 | 377 |
| 10 | August 29, 2021 21:15 | August 30, 2021 01:30 | 4h 15m | 1,469 | 1,057 |
Outage episodes by size in 2021: 65 reached 100+ customers, 12 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Jackson County reported on EIA Form 861 for 2021, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Florida Power & Light Co | 2021 | 55 min | 0.58 | 45 min | 0.51 |
| Gulf Coast Electric Coop, Inc | 2021 | 26.8 hrs | 5.20 | 8.1 hrs | 4.29 |
| West Florida El Coop Assn, Inc | 2021 | 11.3 hrs | 3.24 | 3.4 hrs | 2.07 |
| Florida Public Utilities Co | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 98% of Florida's customers in 2021; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 29,415 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Jackson County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Jackson County, FL annual power outage report, 2021, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2021/florida/jackson-county