County annual report · FIPS 12037
2024 Franklin County, FL Power Outage Report
In 2024, customers in Franklin County, FL went without power for an average of 19.4 hours, a total of 87K customer-hours (Florida average 24.6 hours). That ranks 34th worst of 67 Florida counties and 519th of 2,990 nationally.
Compared with FL, the US and 2023
Coverage line is EAGLE-I's share of Florida customers tracked each year.
Biggest outages in Franklin County, 2024
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | September 26, 2024 20:45 | October 1, 2024 23:00 | 5d 2h | 3,520 | 59K |
| 2 | July 1, 2024 02:30 | July 1, 2024 04:45 | 2h 15m | 1,932 | 3,298 |
| 3 | July 9, 2024 15:45 | July 9, 2024 18:45 | 3h | 1,234 | 2,231 |
| 4 | February 4, 2024 16:30 | February 6, 2024 00:45 | 1d 8h | 1,152 | 2,686 |
| 5 | May 17, 2024 10:45 | May 17, 2024 19:00 | 8h 15m | 1,058 | 3,434 |
| 6 | July 26, 2024 13:45 | July 26, 2024 15:00 | 1h 15m | 509 | 619 |
| 7 | September 4, 2024 16:00 | September 4, 2024 19:30 | 3h 30m | 508 | 510 |
| 8 | July 7, 2024 22:00 | July 7, 2024 23:45 | 1h 45m | 498 | 375 |
| 9 | July 15, 2024 15:45 | July 15, 2024 20:30 | 4h 45m | 454 | 249 |
| 10 | August 21, 2024 17:45 | August 21, 2024 21:30 | 3h 45m | 426 | 1,348 |
Outage episodes by size in 2024: 20 reached 100+ customers, 5 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Franklin County reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Florida, LLC | 2024 | 41.7 hrs | 2.21 | 84 min | 0.95 |
| Duke Energy | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Florida's customers in 2024; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 4,460 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Franklin County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Franklin County, FL annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/florida/franklin-county