County annual report · FIPS 12037
2021 Franklin County, FL Power Outage Report
In 2021, customers in Franklin County, FL went without power for an average of 16.7 hours, a total of 75K customer-hours (Florida average 1.9 hours). That ranks 1st worst of 67 Florida counties and 507th of 2,974 nationally.
Compared with FL, the US and 2020
Coverage line is EAGLE-I's share of Florida customers tracked each year.
Biggest outages in Franklin County, 2021
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | August 16, 2021 10:15 | August 18, 2021 01:15 | 1d 15h | 4,026 | 42K |
| 2 | July 2, 2021 05:30 | July 2, 2021 07:45 | 2h 15m | 2,777 | 6,248 |
| 3 | March 18, 2021 14:30 | March 18, 2021 17:15 | 2h 45m | 1,773 | 1,332 |
| 4 | June 30, 2021 17:30 | June 30, 2021 18:45 | 1h 15m | 1,612 | 2,012 |
| 5 | July 25, 2021 23:00 | July 26, 2021 02:00 | 3h | 1,384 | 2,477 |
| 6 | June 12, 2021 22:15 | June 13, 2021 05:15 | 7h | 507 | 1,152 |
| 7 | August 26, 2021 22:00 | August 27, 2021 02:00 | 4h | 498 | 1,172 |
| 8 | September 8, 2021 23:30 | September 9, 2021 06:15 | 6h 45m | 447 | 761 |
| 9 | May 16, 2021 07:30 | May 16, 2021 13:45 | 6h 15m | 443 | 1,426 |
| 10 | December 3, 2021 03:15 | December 3, 2021 05:30 | 2h 15m | 377 | 749 |
Outage episodes by size in 2021: 24 reached 100+ customers, 5 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Franklin County reported on EIA Form 861 for 2021, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Florida, LLC | 2021 | 1.6 hrs | 1.04 | 90 min | 1.00 |
| Duke Energy | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 98% of Florida's customers in 2021; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 4,460 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Franklin County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Franklin County, FL annual power outage report, 2021, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2021/florida/franklin-county