County annual report · FIPS 12037
2020 Franklin County, FL Power Outage Report
In 2020, customers in Franklin County, FL went without power for an average of 7.0 hours, a total of 31K customer-hours (Florida average 3.6 hours). That ranks 11th worst of 67 Florida counties and 1085th of 3,019 nationally.
Compared with FL, the US and 2019
Coverage line is EAGLE-I's share of Florida customers tracked each year.
Biggest outages in Franklin County, 2020
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | February 22, 2020 12:15 | February 22, 2020 13:45 | 1h 30m | 974 | 1,449 |
| 2 | September 13, 2020 16:30 | September 18, 2020 22:30 | 5d 6h | 966 | 5,359 |
| 3 | July 22, 2020 21:30 | July 23, 2020 06:45 | 9h 15m | 877 | 2,081 |
| 4 | December 17, 2020 02:00 | December 17, 2020 03:00 | 1h | 767 | 767 |
| 5 | July 29, 2020 13:15 | July 29, 2020 21:45 | 8h 30m | 747 | 268 |
| 6 | November 10, 2020 16:45 | November 10, 2020 17:45 | 1h | 744 | 744 |
| 7 | March 18, 2020 00:00 | March 18, 2020 11:30 | 11h 30m | 631 | 1,599 |
| 8 | November 30, 2020 08:15 | November 30, 2020 09:15 | 1h | 570 | 570 |
| 9 | February 6, 2020 22:15 | February 7, 2020 22:30 | 1d | 495 | 3,940 |
| 10 | May 15, 2020 22:00 | May 16, 2020 06:00 | 8h | 469 | 1,650 |
Outage episodes by size in 2020: 17 reached 100+ customers, 0 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Franklin County reported on EIA Form 861 for 2020, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Florida, LLC | 2020 | 2.1 hrs | 1.27 | 1.6 hrs | 1.16 |
| Duke Energy | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 97% of Florida's customers in 2020; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 4,460 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Franklin County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Franklin County, FL annual power outage report, 2020, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2020/florida/franklin-county