massoutage

County annual report · FIPS 06085

2024 Santa Clara County, CA Power Outage Report

In 2024, customers in Santa Clara County, CA went without power for an average of 7.8 hours, a total of 6.6M customer-hours (California average 6.1 hours). That ranks 36th worst of 57 California counties and 1150th of 2,990 nationally.

Summary data CSVJSON
Avg hrs / customer
7.8
844,715 customers
Customer-hours out
6.6M
Peak customers out
145,840
Outages ≥1,000 out
42
4 of 10,000+ · 66 total
Longest outage
49d 18h
began January 21, 2024
Rank in state
36th/57
1150th of 2,990 US

Compared with CA, the US and 2023

Santa Clara County, CA average hours without power per customer compared with state and national averages, 2024Santa Clara County 7.8 hours, California average 6.1 hours, US average 12.6 hours, Santa Clara County, 2023 10.7 hoursSanta Clara CountySanta Clara County7.8hCalifornia averageCalifornia average6.1hUS averageUS average12.6hSanta Clara County, 2023Santa Clara County, …10.7h
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Average hours without power per customer in 2024; last bar is this county in 2023.

Month by month

CSVJSON
Santa Clara County, CA customer-hours without power by month, 2024Jan 147K, Feb 3.6M, Mar 249K, Apr 177K, May 175K, Jun 259K, Jul 378K, Aug 264K, Sep 205K, Oct 402K, Nov 378K, Dec 413K01M2M3M4M147KJan3.6MFeb249KMar177KApr175KMay259KJun378KJul264KAug205KSep402KOct378KNov413KDec
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Customer-hours; February was the worst month.

Santa Clara County year over year

CSVJSON
Santa Clara County, CA: average hours without power per customer by year2015: 0.0h; 2016: 0.1h; 2017: 0.0h; 2018: 1.0h, coverage 91%; 2019: 4.0h, coverage 93%; 2020: 3.8h, coverage 94%; 2021: 3.7h, coverage 95%; 2022: 3.6h, coverage 95%; 2023: 10.7h; 2024: 7.8h; 2025: 3.4h0510150%50%100%0.0h20150.1h20160.0h20171.0h20184.0h20193.8h20203.7h20213.6h202210.7h20237.8h20243.4h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of California customers tracked each year.

Biggest outages in Santa Clara County, 2024

The 10 outage episodes with the most customers out at once. Times are UTC.

CSVJSON
#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1January 21, 2024 08:00March 11, 2024 02:3049d 18h145,8403.7M
2September 23, 2024 02:00October 15, 2024 12:0022d 10h18,320287K
3December 8, 2024 15:15December 25, 2024 11:3016d 20h16,863352K
4June 25, 2024 14:15July 16, 2024 10:0020d 19h14,688280K
5March 13, 2024 15:15April 1, 2024 10:1518d 19h8,665177K
6September 7, 2024 16:15September 15, 2024 14:007d 21h7,81178K
7October 21, 2024 13:15November 4, 2024 04:3013d 15h6,999145K
8August 19, 2024 08:00August 22, 2024 10:153d 2h6,92151K
9July 29, 2024 13:45August 2, 2024 11:003d 21h6,80551K
10May 28, 2024 14:00June 25, 2024 13:1527d 23h6,721228K

Outage episodes by size in 2024: 52 reached 100+ customers, 42 reached 1,000+ customers, 4 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Santa Clara County reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.

CSVJSON
UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Pacific Gas & Electric Co.20248.5 hrs2.154.6 hrs1.82
City of Palo Alto - (CA)20242.2 hrs0.88--
City of Santa Clara - (CA)20243.5 hrs0.912.7 hrs0.85
WAPA-- Western Area Power Administration-----

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of California's customers in 2024; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 844,715 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Santa Clara County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Santa Clara County, CA annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/california/santa-clara-county

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