massoutage

County annual report · FIPS 06085

2023 Santa Clara County, CA Power Outage Report

In 2023, customers in Santa Clara County, CA went without power for an average of 10.7 hours, a total of 9.0M customer-hours (California average 7.9 hours). That ranks 29th worst of 57 California counties and 796th of 2,977 nationally.

Summary data CSVJSON
Avg hrs / customer
10.7
844,715 customers
Customer-hours out
9.0M
Peak customers out
138,982
Outages ≥1,000 out
39
7 of 10,000+ · 57 total
Longest outage
45d 19h
began February 20, 2023
Rank in state
29th/57
796th of 2,977 US

Compared with CA, the US and 2022

Santa Clara County, CA average hours without power per customer compared with state and national averages, 2023Santa Clara County 10.7 hours, California average 7.9 hours, US average 7.1 hours, Santa Clara County, 2022 3.6 hoursSanta Clara CountySanta Clara County10.7hCalifornia averageCalifornia average7.9hUS averageUS average7.1hSanta Clara County, 2022Santa Clara County, …3.6h
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Average hours without power per customer in 2023; last bar is this county in 2022.

Month by month

CSVJSON
Santa Clara County, CA customer-hours without power by month, 2023Jan 1.7M, Feb 930K, Mar 4.6M, Apr 156K, May 109K, Jun 170K, Jul 235K, Aug 297K, Sep 252K, Oct 237K, Nov 124K, Dec 181K02M4M6M1.7MJan930KFeb4.6MMar156KApr109KMay170KJun235KJul297KAug252KSep237KOct124KNov181KDec
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Customer-hours; March was the worst month.

Santa Clara County year over year

CSVJSON
Santa Clara County, CA: average hours without power per customer by year2015: 0.0h; 2016: 0.1h; 2017: 0.0h; 2018: 1.0h, coverage 91%; 2019: 4.0h, coverage 93%; 2020: 3.8h, coverage 94%; 2021: 3.7h, coverage 95%; 2022: 3.6h, coverage 95%; 2023: 10.7h; 2024: 7.8h; 2025: 3.4h0510150%50%100%0.0h20150.1h20160.0h20171.0h20184.0h20193.8h20203.7h20213.6h202210.7h20237.8h20243.4h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of California customers tracked each year.

Biggest outages in Santa Clara County, 2023

The 10 outage episodes with the most customers out at once. Times are UTC.

CSVJSON
#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1February 20, 2023 16:45April 7, 2023 11:4545d 19h138,9825.5M
2January 10, 2023 10:15January 10, 2023 20:1510h68,962373K
3June 20, 2023 13:15July 23, 2023 04:1532d 15h40,257255K
4January 11, 2023 01:00February 3, 2023 13:0023d 12h25,456806K
5January 1, 2023 00:00January 10, 2023 05:009d 5h21,513559K
6December 12, 2023 16:15December 24, 2023 08:3011d 16h19,677110K
7September 17, 2023 20:15September 24, 2023 04:156d 8h16,34671K
8September 26, 2023 14:45September 28, 2023 08:451d 18h6,67243K
9August 18, 2023 12:15August 20, 2023 05:451d 17h6,46849K
10February 3, 2023 14:30February 10, 2023 13:306d 23h6,44254K

Outage episodes by size in 2023: 47 reached 100+ customers, 39 reached 1,000+ customers, 7 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Santa Clara County reported on EIA Form 861 for 2023, or their most recent earlier filing. Utility-wide figures, not county-specific.

CSVJSON
UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Pacific Gas & Electric Co.202311.9 hrs2.224.3 hrs1.56
City of Palo Alto - (CA)20232.9 hrs1.56--
City of Santa Clara - (CA)20232.5 hrs1.3466 min0.80
WAPA-- Western Area Power Administration-----

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of California's customers in 2023; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 844,715 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Santa Clara County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Santa Clara County, CA annual power outage report, 2023, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2023/california/santa-clara-county

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