County annual report · FIPS 15003
2023 Honolulu County, HI Power Outage Report
In 2023, customers in Honolulu County, HI went without power for an average of 4.3 hours, a total of 1.3M customer-hours (Hawaii average 10.5 hours). That ranks 4th worst of 4 Hawaii counties and 1604th of 2,977 nationally.
Compared with HI, the US and 2022
Coverage line is EAGLE-I's share of Hawaii customers tracked each year.
Biggest outages in Honolulu County, 2023
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | February 17, 2023 02:45 | March 14, 2023 08:15 | 25d 5h | 35,085 | 266K |
| 2 | April 19, 2023 06:45 | April 26, 2023 11:45 | 7d 5h | 25,527 | 220K |
| 3 | November 29, 2023 16:15 | December 4, 2023 06:15 | 4d 14h | 9,214 | 55K |
| 4 | February 4, 2023 08:45 | February 13, 2023 04:45 | 8d 20h | 7,700 | 125K |
| 5 | August 7, 2023 18:15 | August 12, 2023 08:00 | 4d 13h | 6,238 | 62K |
| 6 | August 29, 2023 15:30 | September 2, 2023 07:45 | 3d 16h | 6,237 | 5,506 |
| 7 | July 17, 2023 16:45 | July 18, 2023 11:30 | 18h 45m | 5,920 | 10K |
| 8 | November 28, 2023 03:15 | November 29, 2023 08:45 | 1d 5h | 5,692 | 25K |
| 9 | January 29, 2023 07:30 | January 30, 2023 08:45 | 1d 1h | 5,242 | 17K |
| 10 | August 21, 2023 14:00 | August 24, 2023 03:45 | 2d 13h | 4,971 | 14K |
Outage episodes by size in 2023: 130 reached 100+ customers, 67 reached 1,000+ customers, 2 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Honolulu County reported on EIA Form 861 for 2023, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Hawaiian Electric Co Inc | 2020 | 1.6 hrs | 0.87 | 72 min | 0.77 |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Hawaii's customers in 2023; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 308,098 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Honolulu County has data for 2017–2025.
Cite this report
MassOutage (massoutage.com), Honolulu County, HI annual power outage report, 2023, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2023/hawaii/honolulu-county