massoutage

County annual report · FIPS 15003

2017 Honolulu County, HI Power Outage Report

In 2017, customers in Honolulu County, HI went without power for an average of 3.3 hours, a total of 1.0M customer-hours (Hawaii average 3.3 hours). That ranks 1st worst of 1 Hawaii counties and 1235th of 2,786 nationally.

Summary data CSVJSON
Avg hrs / customer
3.3
308,098 customers
Customer-hours out
1.0M
Peak customers out
62,188
Outages ≥1,000 out
93
4 of 10,000+ · 616 total
Longest outage
9d 13h
began June 7, 2017
Rank in state
1st/1
1235th of 2,786 US

Compared with HI, the US

Honolulu County, HI average hours without power per customer compared with state and national averages, 2017Honolulu County 3.3 hours, Hawaii average 3.3 hours, US average 7.4 hoursHonolulu CountyHonolulu County3.3hHawaii averageHawaii average3.3hUS averageUS average7.4h
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Average hours without power per customer in 2017.

Month by month

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Honolulu County, HI customer-hours without power by month, 2017Jan 0, Feb 53K, Mar 70K, Apr 45K, May 372K, Jun 155K, Jul 47K, Aug 106K, Sep 30K, Oct 53K, Nov 55K, Dec 45K0100k200k300k400k0Jan53KFeb70KMar45KApr372KMay155KJun47KJul106KAug30KSep53KOct55KNov45KDec
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Customer-hours; May was the worst month.

Honolulu County year over year

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Honolulu County, HI: average hours without power per customer by year2015: no data; 2016: no data; 2017: 3.3h; 2018: 2.9h, coverage 61%; 2019: 3.9h, coverage 66%; 2020: 2.5h, coverage 67%; 2021: 4.0h, coverage 100%; 2022: 2.5h, coverage 100%; 2023: 4.3h; 2024: 6.9h; 2025: 4.4h024680%50%100%n/a2015n/a20163.3h20172.9h20183.9h20192.5h20204.0h20212.5h20224.3h20236.9h20244.4h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of Hawaii customers tracked each year.

Biggest outages in Honolulu County, 2017

The 10 outage episodes with the most customers out at once. Times are UTC.

CSVJSON
#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1May 20, 2017 23:30May 21, 2017 10:3011h62,188296K
2June 3, 2017 23:15June 4, 2017 01:152h61,267107K
3August 21, 2017 17:00August 22, 2017 09:4516h 45m13,05948K
4March 1, 2017 14:30March 4, 2017 08:152d 17h11,12522K
5May 17, 2017 01:45May 17, 2017 13:1511h 30m9,09719K
6August 16, 2017 18:30August 17, 2017 03:309h7,5963,806
7February 16, 2017 18:15February 18, 2017 10:301d 16h6,82021K
8June 7, 2017 18:00June 17, 2017 07:459d 13h6,72530K
9July 5, 2017 15:15July 6, 2017 01:009h 45m5,4677,924
10April 22, 2017 18:00April 23, 2017 03:459h 45m4,83918K

Outage episodes by size in 2017: 201 reached 100+ customers, 93 reached 1,000+ customers, 4 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Honolulu County reported on EIA Form 861 for 2017, or their most recent earlier filing. Utility-wide figures, not county-specific.

CSVJSON
UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Hawaiian Electric Co Inc20172.3 hrs1.401.6 hrs1.15

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Hawaii's customers in 2017; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 308,098 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Honolulu County has data for 2017–2025.

Cite this report

MassOutage (massoutage.com), Honolulu County, HI annual power outage report, 2017, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2017/hawaii/honolulu-county

summary CSVJSONyears CSVJSONmonths CSVJSONevents CSVJSONutilities CSVJSON