County annual report · FIPS 15003
2019 Honolulu County, HI Power Outage Report
In 2019, customers in Honolulu County, HI went without power for an average of 3.9 hours, a total of 1.2M customer-hours (Hawaii average 4.6 hours). That ranks 2nd worst of 2 Hawaii counties and 1346th of 2,945 nationally.
Compared with HI, the US and 2018
Coverage line is EAGLE-I's share of Hawaii customers tracked each year.
Biggest outages in Honolulu County, 2019
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | February 10, 2019 15:15 | February 17, 2019 05:00 | 6d 13h | 32,353 | 265K |
| 2 | December 25, 2019 15:00 | December 31, 2019 00:15 | 5d 9h | 25,846 | 204K |
| 3 | October 30, 2019 12:00 | October 31, 2019 10:45 | 22h 45m | 13,704 | 56K |
| 4 | September 23, 2019 16:45 | September 28, 2019 09:15 | 4d 16h | 9,945 | 21K |
| 5 | March 31, 2019 16:15 | March 31, 2019 16:30 | 15m | 9,323 | 2,331 |
| 6 | October 10, 2019 18:00 | October 11, 2019 09:30 | 15h 30m | 8,488 | 8,384 |
| 7 | January 17, 2019 13:15 | January 18, 2019 09:00 | 19h 45m | 8,259 | 20K |
| 8 | September 16, 2019 17:30 | September 17, 2019 07:30 | 14h | 7,741 | 4,298 |
| 9 | October 21, 2019 17:15 | October 24, 2019 14:45 | 2d 21h | 7,632 | 4,253 |
| 10 | October 11, 2019 11:00 | October 13, 2019 07:45 | 1d 20h | 6,196 | 28K |
Outage episodes by size in 2019: 195 reached 100+ customers, 107 reached 1,000+ customers, 3 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Honolulu County reported on EIA Form 861 for 2019, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Hawaiian Electric Co Inc | 2018 | 2.1 hrs | 1.33 | 1.9 hrs | 1.25 |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 66% of Hawaii's customers in 2019; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 308,098 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Honolulu County has data for 2017–2025.
Cite this report
MassOutage (massoutage.com), Honolulu County, HI annual power outage report, 2019, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2019/hawaii/honolulu-county