County annual report · FIPS 05007
2017 Benton County, AR Power Outage Report
In 2017, customers in Benton County, AR went without power for an average of 1.9 hours, a total of 235K customer-hours (Arkansas average 4.4 hours). That ranks 63rd worst of 75 Arkansas counties and 1671st of 2,786 nationally.
Compared with AR, the US and 2016
Coverage line is EAGLE-I's share of Arkansas customers tracked each year.
Biggest outages in Benton County, 2017
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | April 29, 2017 04:00 | May 2, 2017 04:45 | 3d | 16,153 | 75K |
| 2 | April 26, 2017 06:00 | April 28, 2017 02:30 | 1d 20h | 13,723 | 66K |
| 3 | October 31, 2017 14:45 | November 1, 2017 04:00 | 13h 15m | 4,201 | 2,284 |
| 4 | July 23, 2017 10:30 | July 23, 2017 14:45 | 4h 15m | 2,629 | 4,051 |
| 5 | May 19, 2017 05:15 | May 19, 2017 18:00 | 12h 45m | 2,337 | 7,049 |
| 6 | October 14, 2017 23:15 | October 14, 2017 23:30 | 15m | 2,336 | 584 |
| 7 | October 31, 2017 12:45 | October 31, 2017 13:30 | 45m | 2,336 | 586 |
| 8 | August 24, 2017 12:30 | August 24, 2017 18:15 | 5h 45m | 2,270 | 3,589 |
| 9 | May 22, 2017 20:30 | May 22, 2017 21:30 | 1h | 2,108 | 1,698 |
| 10 | March 10, 2017 22:30 | March 11, 2017 02:15 | 3h 45m | 1,866 | 2,897 |
Outage episodes by size in 2017: 78 reached 100+ customers, 16 reached 1,000+ customers, 2 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Benton County reported on EIA Form 861 for 2017, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Southwestern Electric Power Co | 2017 | 10.0 hrs | 2.30 | 3.9 hrs | 1.78 |
| Empire District Electric Co | 2017 | 2.4 hrs | 1.30 | 1.6 hrs | 1.00 |
| Carroll Electric Coop Corp - (AR) | 2017 | 4.2 hrs | 1.94 | 84 min | 1.02 |
| Ozarks Electric Coop Corp - (AR) | 2017 | 1.9 hrs | 1.01 | 45 min | 0.64 |
| City of Siloam Springs - (AR) | 2017 | 27 min | 0.29 | 27 min | 0.29 |
| City of Bentonville - (AR) | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Arkansas's customers in 2017; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 123,593 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Benton County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Benton County, AR annual power outage report, 2017, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2017/arkansas/benton-county