County annual report · FIPS 05007
2024 Benton County, AR Power Outage Report
In 2024, customers in Benton County, AR went without power for an average of 35.5 hours, a total of 4.4M customer-hours (Arkansas average 8.5 hours). That ranks 2nd worst of 75 Arkansas counties and 273rd of 2,990 nationally.
Compared with AR, the US and 2023
Coverage line is EAGLE-I's share of Arkansas customers tracked each year.
Biggest outages in Benton County, 2024
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | May 26, 2024 05:15 | June 29, 2024 09:15 | 34d 4h | 74,812 | 3.9M |
| 2 | August 16, 2024 19:45 | August 19, 2024 22:30 | 3d 2h | 31,694 | 130K |
| 3 | June 29, 2024 10:30 | July 10, 2024 20:30 | 11d 10h | 9,758 | 20K |
| 4 | January 12, 2024 04:45 | January 13, 2024 03:15 | 22h 30m | 8,321 | 54K |
| 5 | October 30, 2024 06:30 | October 30, 2024 10:30 | 4h | 7,673 | 22K |
| 6 | December 25, 2024 12:45 | December 25, 2024 17:30 | 4h 45m | 6,643 | 5,974 |
| 7 | November 8, 2024 06:15 | November 8, 2024 08:00 | 1h 45m | 4,304 | 7,532 |
| 8 | November 10, 2024 15:45 | November 10, 2024 18:30 | 2h 45m | 4,187 | 5,237 |
| 9 | May 15, 2024 13:00 | May 16, 2024 00:45 | 11h 45m | 4,106 | 2,609 |
| 10 | September 11, 2024 11:45 | September 11, 2024 16:00 | 4h 15m | 4,067 | 5,106 |
Outage episodes by size in 2024: 132 reached 100+ customers, 41 reached 1,000+ customers, 2 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Benton County reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Southwestern Electric Power Co | 2024 | 16.8 hrs | 2.89 | 4.5 hrs | 1.94 |
| Empire District Electric Co | 2024 | 9.1 hrs | 1.95 | 1.9 hrs | 0.98 |
| Carroll Electric Coop Corp - (AR) | 2024 | 18.3 hrs | 3.23 | 2.5 hrs | 1.98 |
| Ozarks Electric Coop Corp - (AR) | 2024 | 4.2 hrs | 1.78 | 76 min | 0.95 |
| City of Siloam Springs - (AR) | 2024 | 14 min | 0.13 | 14 min | 0.13 |
| City of Bentonville - (AR) | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Arkansas's customers in 2024; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 123,593 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Benton County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Benton County, AR annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/arkansas/benton-county