County annual report · FIPS 51161
2025 Roanoke County, VA Power Outage Report
In 2025, customers in Roanoke County, VA went without power for an average of 29.1 hours, a total of 915K customer-hours (Virginia average 8.6 hours). That ranks 26th worst of 131 Virginia counties and 194th of 3,000 nationally.
Compared with VA, the US and 2024
Coverage line is EAGLE-I's share of Virginia customers tracked each year.
Biggest outages in Roanoke County, 2025
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | February 11, 2025 19:15 | February 19, 2025 00:00 | 7d 4h | 12,657 | 530K |
| 2 | January 6, 2025 08:30 | January 10, 2025 01:00 | 3d 16h | 4,491 | 100K |
| 3 | December 9, 2025 11:45 | December 10, 2025 06:00 | 18h 15m | 2,799 | 14K |
| 4 | August 28, 2025 11:30 | August 29, 2025 03:45 | 16h 15m | 2,594 | 6,898 |
| 5 | January 28, 2025 02:45 | January 28, 2025 08:45 | 6h | 2,524 | 6,345 |
| 6 | July 18, 2025 13:15 | July 20, 2025 17:15 | 2d 4h | 2,091 | 8,705 |
| 7 | April 14, 2025 11:00 | April 16, 2025 20:45 | 2d 9h | 1,800 | 5,761 |
| 8 | June 15, 2025 17:15 | June 16, 2025 17:45 | 1d | 1,657 | 14K |
| 9 | August 21, 2025 22:45 | August 22, 2025 22:00 | 23h 15m | 1,530 | 1,540 |
| 10 | November 11, 2025 04:15 | November 12, 2025 01:30 | 21h 15m | 1,515 | 5,154 |
Outage episodes by size in 2025: 107 reached 100+ customers, 19 reached 1,000+ customers, 1 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Roanoke County reported on EIA Form 861 for 2025, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Appalachian Power Co | 2024 | 29.5 hrs | 2.79 | 7.7 hrs | 2.07 |
| Craig-Botetourt Electric Coop | 2018 | 25.9 hrs | 6.04 | 8.7 hrs | 3.51 |
| City of Salem - (VA) | 2024 | 27 min | 0.24 | 27 min | 0.24 |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Virginia's customers in 2025; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 31,398 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Roanoke County has data for 2015–2017, 2020–2025.
Cite this report
MassOutage (massoutage.com), Roanoke County, VA annual power outage report, 2025, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2025/virginia/roanoke-county