County annual report · FIPS 51161
2024 Roanoke County, VA Power Outage Report
In 2024, customers in Roanoke County, VA went without power for an average of 28.3 hours, a total of 888K customer-hours (Virginia average 8.4 hours). That ranks 27th worst of 130 Virginia counties and 344th of 2,990 nationally.
Compared with VA, the US and 2023
Coverage line is EAGLE-I's share of Virginia customers tracked each year.
Biggest outages in Roanoke County, 2024
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | September 26, 2024 01:30 | October 7, 2024 06:45 | 11d 5h | 12,428 | 531K |
| 2 | May 26, 2024 21:00 | May 30, 2024 22:45 | 4d 1h | 3,857 | 75K |
| 3 | April 30, 2024 22:15 | May 1, 2024 20:15 | 22h | 2,970 | 4,573 |
| 4 | July 15, 2024 19:00 | July 16, 2024 05:45 | 10h 45m | 2,889 | 8,125 |
| 5 | August 31, 2024 20:30 | September 1, 2024 22:15 | 1d 1h | 2,591 | 9,505 |
| 6 | March 10, 2024 05:45 | March 12, 2024 17:30 | 2d 11h | 2,060 | 31K |
| 7 | February 28, 2024 20:45 | March 1, 2024 02:00 | 1d 5h | 1,952 | 9,156 |
| 8 | January 26, 2024 13:15 | January 27, 2024 01:45 | 12h 30m | 1,918 | 7,725 |
| 9 | August 2, 2024 15:30 | August 4, 2024 00:30 | 1d 9h | 1,649 | 1,533 |
| 10 | June 26, 2024 11:45 | June 27, 2024 22:30 | 1d 10h | 1,624 | 4,804 |
Outage episodes by size in 2024: 109 reached 100+ customers, 16 reached 1,000+ customers, 1 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Roanoke County reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Appalachian Power Co | 2024 | 29.5 hrs | 2.79 | 7.7 hrs | 2.07 |
| Craig-Botetourt Electric Coop | 2018 | 25.9 hrs | 6.04 | 8.7 hrs | 3.51 |
| City of Salem - (VA) | 2024 | 27 min | 0.24 | 27 min | 0.24 |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Virginia's customers in 2024; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 31,398 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Roanoke County has data for 2015–2017, 2020–2025.
Cite this report
MassOutage (massoutage.com), Roanoke County, VA annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/virginia/roanoke-county