County annual report · FIPS 51191
2024 Washington County, VA Power Outage Report
In 2024, customers in Washington County, VA went without power for an average of 51.3 hours, a total of 1.7M customer-hours (Virginia average 8.4 hours). That ranks 17th worst of 130 Virginia counties and 197th of 2,990 nationally.
Compared with VA, the US and 2023
Coverage line is EAGLE-I's share of Virginia customers tracked each year.
Biggest outages in Washington County, 2024
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | September 24, 2024 18:15 | October 8, 2024 00:00 | 13d 5h | 18,732 | 1.4M |
| 2 | July 25, 2024 12:30 | July 26, 2024 00:30 | 12h | 2,247 | 6,833 |
| 3 | February 13, 2024 03:45 | February 14, 2024 22:00 | 1d 18h | 1,976 | 30K |
| 4 | May 26, 2024 20:15 | May 30, 2024 01:00 | 3d 4h | 1,940 | 33K |
| 5 | January 15, 2024 18:00 | January 17, 2024 18:15 | 2d | 1,780 | 26K |
| 6 | January 12, 2024 13:45 | January 15, 2024 02:45 | 2d 13h | 1,746 | 42K |
| 7 | August 2, 2024 12:15 | August 4, 2024 15:30 | 2d 3h | 1,194 | 12K |
| 8 | May 16, 2024 07:45 | May 16, 2024 12:15 | 4h 30m | 981 | 2,509 |
| 9 | September 2, 2024 08:45 | September 3, 2024 01:30 | 16h 45m | 893 | 2,708 |
| 10 | September 8, 2024 05:15 | September 8, 2024 16:00 | 10h 45m | 817 | 5,691 |
Outage episodes by size in 2024: 73 reached 100+ customers, 7 reached 1,000+ customers, 1 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Washington County reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Appalachian Power Co | 2024 | 29.5 hrs | 2.79 | 7.7 hrs | 2.07 |
| Bristol Virginia Utilities | 2024 | 8.8 hrs | 7.58 | 36 min | 0.34 |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Virginia's customers in 2024; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 32,558 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Washington County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Washington County, VA annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/virginia/washington-county