massoutage

County annual report · FIPS 51191

2020 Washington County, VA Power Outage Report

In 2020, customers in Washington County, VA went without power for an average of 7.6 hours, a total of 249K customer-hours (Virginia average 6.1 hours). That ranks 64th worst of 129 Virginia counties and 997th of 3,019 nationally.

Summary data CSVJSON
Avg hrs / customer
7.6
32,558 customers
Customer-hours out
249K
Peak customers out
3,508
Outages ≥1,000 out
8
0 of 10,000+ · 546 total
Longest outage
3d 3h
began January 11, 2020
Rank in state
64th/129
997th of 3,019 US

Compared with VA, the US and 2019

Washington County, VA average hours without power per customer compared with state and national averages, 2020Washington County 7.6 hours, Virginia average 6.1 hours, US average 8.7 hours, Washington County, 2019 6.1 hoursWashington CountyWashington County7.6hVirginia averageVirginia average6.1hUS averageUS average8.7hWashington County, 2019Washington County, 2…6.1h
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Average hours without power per customer in 2020; last bar is this county in 2019.

Month by month

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Washington County, VA customer-hours without power by month, 2020Jan 60K, Feb 11K, Mar 10K, Apr 28K, May 13K, Jun 20K, Jul 13K, Aug 18K, Sep 16K, Oct 11K, Nov 17K, Dec 32K020k40k60k60KJan11KFeb10KMar28KApr13KMay20KJun13KJul18KAug16KSep11KOct17KNov32KDec
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Customer-hours; January was the worst month.

Washington County year over year

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Washington County, VA: average hours without power per customer by year2015: 7.0h; 2016: 6.6h; 2017: 5.0h; 2018: 9.6h, coverage 96%; 2019: 6.1h, coverage 97%; 2020: 7.6h, coverage 97%; 2021: 5.8h, coverage 97%; 2022: 10.3h, coverage 97%; 2023: 9.1h; 2024: 51.3h; 2025: 5.4h02040600%50%100%7.0h20156.6h20165.0h20179.6h20186.1h20197.6h20205.8h202110.3h20229.1h202351.3h20245.4h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of Virginia customers tracked each year.

Biggest outages in Washington County, 2020

The 10 outage episodes with the most customers out at once. Times are UTC.

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#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1October 13, 2020 12:15October 13, 2020 16:154h3,5081,659
2September 23, 2020 17:30September 25, 2020 15:151d 21h2,3894,952
3January 11, 2020 15:00January 14, 2020 18:453d 3h2,36751K
4April 12, 2020 23:30April 15, 2020 00:302d 1h2,14414K
5December 24, 2020 19:30December 27, 2020 02:002d 6h1,93921K
6March 29, 2020 17:00March 30, 2020 19:001d 2h1,4593,368
7December 11, 2020 14:00December 11, 2020 22:458h 45m1,2747,213
8August 28, 2020 20:30August 30, 2020 20:151d 23h1,0168,247
9January 15, 2020 12:45January 17, 2020 02:151d 13h9174,838
10May 20, 2020 19:15May 21, 2020 21:001d 1h8982,303

Outage episodes by size in 2020: 76 reached 100+ customers, 8 reached 1,000+ customers, 0 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Washington County reported on EIA Form 861 for 2020, or their most recent earlier filing. Utility-wide figures, not county-specific.

CSVJSON
UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Appalachian Power Co202010.1 hrs2.267.7 hrs2.01
Bristol Virginia Utilities202086 min0.9659 min0.87

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 97% of Virginia's customers in 2020; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 32,558 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Washington County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Washington County, VA annual power outage report, 2020, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2020/virginia/washington-county

summary CSVJSONyears CSVJSONmonths CSVJSONevents CSVJSONutilities CSVJSON