massoutage

County annual report · FIPS 51800

2024 Suffolk city, VA Power Outage Report

In 2024, customers in Suffolk city, VA went without power for an average of 5.1 hours, a total of 138K customer-hours (Virginia average 8.4 hours). That ranks 76th worst of 130 Virginia counties and 1578th of 2,990 nationally.

Summary data CSVJSON
Avg hrs / customer
5.1
26,940 customers
Customer-hours out
138K
Peak customers out
7,325
Outages ≥1,000 out
18
0 of 10,000+ · 719 total
Longest outage
2d 2h
began July 3, 2024
Rank in state
76th/130
1578th of 2,990 US

Compared with VA, the US and 2023

Suffolk city, VA average hours without power per customer compared with state and national averages, 2024Suffolk city 5.1 hours, Virginia average 8.4 hours, US average 12.6 hours, Suffolk city, 2023 3.9 hoursSuffolk citySuffolk city5.1hVirginia averageVirginia average8.4hUS averageUS average12.6hSuffolk city, 2023Suffolk city, 20233.9h
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Average hours without power per customer in 2024; last bar is this county in 2023.

Month by month

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Suffolk city, VA customer-hours without power by month, 2024Jan 43K, Feb 12K, Mar 5,736, Apr 9,522, May 6,277, Jun 4,502, Jul 22K, Aug 6,132, Sep 11K, Oct 7,433, Nov 1,658, Dec 8,827020k40k60k43KJan12KFeb5,736Mar9,522Apr6,277May4,502Jun22KJul6,132Aug11KSep7,433Oct1,658Nov8,827Dec
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Customer-hours; January was the worst month.

Suffolk city year over year

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Suffolk city, VA: average hours without power per customer by year2015: 1.4h; 2016: 12.3h; 2017: 3.0h; 2018: 9.0h, coverage 96%; 2019: 6.4h, coverage 97%; 2020: 25.4h, coverage 97%; 2021: 3.2h, coverage 97%; 2022: 4.8h, coverage 97%; 2023: 3.9h; 2024: 5.1h; 2025: 6.3h01020300%50%100%1.4h201512.3h20163.0h20179.0h20186.4h201925.4h20203.2h20214.8h20223.9h20235.1h20246.3h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of Virginia customers tracked each year.

Biggest outages in Suffolk city, 2024

The 10 outage episodes with the most customers out at once. Times are UTC.

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#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1February 15, 2024 15:45February 16, 2024 01:159h 30m7,3252,433
2September 2, 2024 19:30September 3, 2024 18:1522h 45m3,8844,119
3September 27, 2024 19:00September 28, 2024 13:1518h 15m3,7274,321
4August 9, 2024 14:45August 10, 2024 01:3010h 45m3,2733,234
5January 9, 2024 19:45January 11, 2024 02:451d 7h3,10740K
6July 12, 2024 19:30July 13, 2024 11:3016h2,6552,140
7December 11, 2024 01:45December 11, 2024 16:4515h2,1724,128
8February 13, 2024 14:45February 14, 2024 04:3013h 45m1,9554,111
9March 2, 2024 11:00March 2, 2024 15:304h 30m1,6851,625
10March 5, 2024 08:30March 5, 2024 09:1545m1,5881,191

Outage episodes by size in 2024: 75 reached 100+ customers, 18 reached 1,000+ customers, 0 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Suffolk city reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.

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UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Community Electric Coop20186.4 hrs2.493.0 hrs1.69
Virginia Electric & Power Co-----
City of Franklin - (VA)-----

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Virginia's customers in 2024; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 26,940 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Suffolk city has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Suffolk city, VA annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/virginia/suffolk-city

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