massoutage

County annual report · FIPS 51800

2023 Suffolk city, VA Power Outage Report

In 2023, customers in Suffolk city, VA went without power for an average of 3.9 hours, a total of 106K customer-hours (Virginia average 4.6 hours). That ranks 84th worst of 130 Virginia counties and 1690th of 2,977 nationally.

Summary data CSVJSON
Avg hrs / customer
3.9
26,940 customers
Customer-hours out
106K
Peak customers out
3,825
Outages ≥1,000 out
20
0 of 10,000+ · 701 total
Longest outage
2d 20h
began April 10, 2023
Rank in state
84th/130
1690th of 2,977 US

Compared with VA, the US and 2022

Suffolk city, VA average hours without power per customer compared with state and national averages, 2023Suffolk city 3.9 hours, Virginia average 4.6 hours, US average 7.1 hours, Suffolk city, 2022 4.8 hoursSuffolk citySuffolk city3.9hVirginia averageVirginia average4.6hUS averageUS average7.1hSuffolk city, 2022Suffolk city, 20224.8h
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Average hours without power per customer in 2023; last bar is this county in 2022.

Month by month

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Suffolk city, VA customer-hours without power by month, 2023Jan 13K, Feb 1,271, Mar 1,871, Apr 10K, May 6,396, Jun 4,317, Jul 13K, Aug 19K, Sep 15K, Oct 8,708, Nov 4,994, Dec 7,45405k10k15k20k13KJan1,271Feb1,871Mar10KApr6,396May4,317Jun13KJul19KAug15KSep8,708Oct4,994Nov7,454Dec
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Customer-hours; August was the worst month.

Suffolk city year over year

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Suffolk city, VA: average hours without power per customer by year2015: 1.4h; 2016: 12.3h; 2017: 3.0h; 2018: 9.0h, coverage 96%; 2019: 6.4h, coverage 97%; 2020: 25.4h, coverage 97%; 2021: 3.2h, coverage 97%; 2022: 4.8h, coverage 97%; 2023: 3.9h; 2024: 5.1h; 2025: 6.3h01020300%50%100%1.4h201512.3h20163.0h20179.0h20186.4h201925.4h20203.2h20214.8h20223.9h20235.1h20246.3h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of Virginia customers tracked each year.

Biggest outages in Suffolk city, 2023

The 10 outage episodes with the most customers out at once. Times are UTC.

CSVJSON
#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1January 14, 2023 23:15January 15, 2023 09:1510h3,8256,018
2July 8, 2023 00:15July 8, 2023 01:151h3,6411,785
3August 10, 2023 09:15August 10, 2023 18:008h 45m3,6352,746
4December 21, 2023 13:45December 21, 2023 15:001h 15m3,411867
5September 28, 2023 19:45September 29, 2023 04:308h 45m3,2232,861
6December 11, 2023 06:00December 11, 2023 17:4511h 45m2,8484,009
7January 16, 2023 19:30January 16, 2023 20:301h2,8231,279
8April 20, 2023 13:00April 20, 2023 16:003h2,314608
9August 29, 2023 11:15August 29, 2023 20:159h1,789955
10August 15, 2023 15:30August 16, 2023 16:151d1,5814,549

Outage episodes by size in 2023: 64 reached 100+ customers, 20 reached 1,000+ customers, 0 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Suffolk city reported on EIA Form 861 for 2023, or their most recent earlier filing. Utility-wide figures, not county-specific.

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UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Community Electric Coop20186.4 hrs2.493.0 hrs1.69
Virginia Electric & Power Co-----
City of Franklin - (VA)-----

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Virginia's customers in 2023; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 26,940 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Suffolk city has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Suffolk city, VA annual power outage report, 2023, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2023/virginia/suffolk-city

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