County annual report · FIPS 51087
2024 Henrico County, VA Power Outage Report
In 2024, customers in Henrico County, VA went without power for an average of 6.8 hours, a total of 1.0M customer-hours (Virginia average 8.4 hours). That ranks 68th worst of 130 Virginia counties and 1282nd of 2,990 nationally.
Compared with VA, the US and 2023
Coverage line is EAGLE-I's share of Virginia customers tracked each year.
Biggest outages in Henrico County, 2024
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | August 18, 2024 10:30 | August 21, 2024 04:15 | 2d 17h | 15,235 | 156K |
| 2 | September 16, 2024 12:45 | September 17, 2024 09:00 | 20h 15m | 11,344 | 6,096 |
| 3 | April 13, 2024 08:45 | April 17, 2024 03:15 | 3d 18h | 11,002 | 82K |
| 4 | March 25, 2024 03:00 | March 25, 2024 20:15 | 17h 15m | 8,184 | 5,540 |
| 5 | August 26, 2024 11:00 | August 28, 2024 03:15 | 1d 16h | 5,817 | 24K |
| 6 | January 1, 2024 00:00 | January 11, 2024 12:15 | 10d 12h | 5,782 | 90K |
| 7 | March 17, 2024 21:15 | March 19, 2024 04:30 | 1d 7h | 5,581 | 13K |
| 8 | November 20, 2024 13:15 | November 23, 2024 07:45 | 2d 18h | 4,699 | 9,396 |
| 9 | April 23, 2024 10:45 | April 25, 2024 03:45 | 1d 17h | 4,550 | 8,727 |
| 10 | June 29, 2024 22:45 | June 30, 2024 10:30 | 11h 45m | 4,441 | 4,055 |
Outage episodes by size in 2024: 220 reached 100+ customers, 63 reached 1,000+ customers, 3 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Henrico County reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Virginia Electric & Power Co | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Virginia's customers in 2024; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 150,139 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Henrico County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Henrico County, VA annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/). https://massoutage.com/reports/2024/virginia/henrico-county