County annual report · FIPS 51087
2023 Henrico County, VA Power Outage Report
In 2023, customers in Henrico County, VA went without power for an average of 9.2 hours, a total of 1.4M customer-hours (Virginia average 4.6 hours). That ranks 35th worst of 130 Virginia counties and 901st of 2,977 nationally.
Compared with VA, the US and 2022
Coverage line is EAGLE-I's share of Virginia customers tracked each year.
Biggest outages in Henrico County, 2023
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | September 5, 2023 08:15 | September 12, 2023 00:15 | 6d 16h | 56,291 | 602K |
| 2 | June 20, 2023 12:15 | June 28, 2023 09:00 | 7d 20h | 11,736 | 91K |
| 3 | May 24, 2023 13:00 | May 25, 2023 02:45 | 13h 45m | 6,215 | 4,327 |
| 4 | February 16, 2023 16:00 | February 16, 2023 16:15 | 15m | 5,658 | 1,415 |
| 5 | July 8, 2023 13:45 | July 13, 2023 07:30 | 4d 17h | 5,622 | 47K |
| 6 | January 20, 2023 16:15 | January 20, 2023 19:45 | 3h 30m | 5,421 | 3,902 |
| 7 | February 21, 2023 12:15 | February 22, 2023 04:30 | 16h 15m | 4,914 | 1,960 |
| 8 | June 28, 2023 11:15 | June 29, 2023 21:45 | 1d 10h | 4,792 | 7,975 |
| 9 | January 1, 2023 00:00 | January 1, 2023 23:45 | 23h 45m | 4,581 | 7,408 |
| 10 | April 6, 2023 12:00 | April 7, 2023 23:00 | 1d 11h | 4,352 | 6,431 |
Outage episodes by size in 2023: 196 reached 100+ customers, 63 reached 1,000+ customers, 2 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Henrico County reported on EIA Form 861 for 2023, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Virginia Electric & Power Co | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Virginia's customers in 2023; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 150,139 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Henrico County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Henrico County, VA annual power outage report, 2023, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/). https://massoutage.com/reports/2023/virginia/henrico-county