County annual report · FIPS 51035
2024 Carroll County, VA Power Outage Report
In 2024, customers in Carroll County, VA went without power for an average of 103.5 hours, a total of 1.7M customer-hours (Virginia average 8.4 hours). That ranks 10th worst of 130 Virginia counties and 94th of 2,990 nationally.
Compared with VA, the US and 2023
Coverage line is EAGLE-I's share of Virginia customers tracked each year.
Biggest outages in Carroll County, 2024
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | September 27, 2024 01:45 | October 5, 2024 23:15 | 8d 21h | 16,866 | 1.6M |
| 2 | December 11, 2024 11:00 | December 13, 2024 08:15 | 1d 21h | 3,842 | 14K |
| 3 | April 11, 2024 15:30 | April 12, 2024 21:45 | 1d 6h | 3,299 | 3,167 |
| 4 | February 1, 2024 05:45 | February 1, 2024 19:00 | 13h 15m | 2,031 | 2,431 |
| 5 | July 17, 2024 21:00 | July 18, 2024 17:45 | 20h 45m | 1,226 | 16K |
| 6 | July 9, 2024 20:45 | July 9, 2024 22:45 | 2h | 1,164 | 1,168 |
| 7 | July 5, 2024 18:30 | July 7, 2024 09:45 | 1d 15h | 1,158 | 9,867 |
| 8 | January 29, 2024 04:30 | January 29, 2024 20:00 | 15h 30m | 1,046 | 5,351 |
| 9 | November 23, 2024 17:45 | November 23, 2024 23:00 | 5h 15m | 850 | 3,118 |
| 10 | September 20, 2024 21:00 | September 21, 2024 02:15 | 5h 15m | 809 | 3,839 |
Outage episodes by size in 2024: 61 reached 100+ customers, 8 reached 1,000+ customers, 1 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Carroll County reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Appalachian Power Co | 2024 | 29.5 hrs | 2.79 | 7.7 hrs | 2.07 |
| Virginia Electric & Power Co | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Virginia's customers in 2024; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 16,812 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Carroll County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Carroll County, VA annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/virginia/carroll-county