County annual report · FIPS 51035
2023 Carroll County, VA Power Outage Report
In 2023, customers in Carroll County, VA went without power for an average of 9.0 hours, a total of 151K customer-hours (Virginia average 4.6 hours). That ranks 37th worst of 130 Virginia counties and 924th of 2,977 nationally.
Compared with VA, the US and 2022
Coverage line is EAGLE-I's share of Virginia customers tracked each year.
Biggest outages in Carroll County, 2023
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | December 22, 2023 16:00 | December 22, 2023 20:00 | 4h | 2,827 | 3,701 |
| 2 | May 24, 2023 06:45 | May 24, 2023 22:00 | 15h 15m | 2,603 | 11K |
| 3 | December 9, 2023 20:30 | December 11, 2023 23:15 | 2d 2h | 1,515 | 9,777 |
| 4 | March 25, 2023 17:15 | March 26, 2023 23:00 | 1d 5h | 1,410 | 11K |
| 5 | July 15, 2023 23:15 | July 17, 2023 20:30 | 1d 21h | 1,347 | 8,171 |
| 6 | August 18, 2023 15:30 | August 18, 2023 17:30 | 2h | 1,341 | 676 |
| 7 | September 6, 2023 18:30 | September 7, 2023 03:00 | 8h 30m | 1,152 | 2,974 |
| 8 | July 21, 2023 16:30 | July 21, 2023 23:00 | 6h 30m | 1,016 | 3,431 |
| 9 | July 13, 2023 18:45 | July 14, 2023 02:00 | 7h 15m | 966 | 726 |
| 10 | April 1, 2023 18:30 | April 3, 2023 23:15 | 2d 4h | 922 | 19K |
Outage episodes by size in 2023: 63 reached 100+ customers, 8 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Carroll County reported on EIA Form 861 for 2023, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Appalachian Power Co | 2023 | 11.5 hrs | 2.12 | 6.9 hrs | 1.77 |
| Virginia Electric & Power Co | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Virginia's customers in 2023; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 16,812 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Carroll County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Carroll County, VA annual power outage report, 2023, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2023/virginia/carroll-county