County annual report · FIPS 47139
2024 Polk County, TN Power Outage Report
In 2024, customers in Polk County, TN went without power for an average of 13.2 hours, a total of 129K customer-hours (Tennessee average 4.8 hours). That ranks 10th worst of 84 Tennessee counties and 733rd of 2,990 nationally.
Compared with TN, the US and 2023
Coverage line is EAGLE-I's share of Tennessee customers tracked each year.
Biggest outages in Polk County, 2024
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | July 30, 2024 22:15 | August 1, 2024 04:15 | 1d 6h | 4,533 | 35K |
| 2 | May 9, 2024 10:30 | May 11, 2024 23:30 | 2d 13h | 2,642 | 45K |
| 3 | July 29, 2024 17:00 | July 29, 2024 19:15 | 2h 15m | 2,137 | 3,188 |
| 4 | May 6, 2024 17:30 | May 6, 2024 18:15 | 45m | 1,408 | 352 |
| 5 | January 12, 2024 14:30 | January 14, 2024 10:00 | 1d 19h | 924 | 7,188 |
| 6 | January 16, 2024 07:45 | January 16, 2024 13:00 | 5h 15m | 738 | 3,142 |
| 7 | August 6, 2024 20:00 | August 6, 2024 23:30 | 3h 30m | 679 | 1,021 |
| 8 | August 11, 2024 12:15 | August 11, 2024 14:15 | 2h | 678 | 853 |
| 9 | January 17, 2024 08:00 | January 17, 2024 21:30 | 13h 30m | 565 | 2,810 |
| 10 | May 9, 2024 02:45 | May 9, 2024 07:30 | 4h 45m | 512 | 579 |
Outage episodes by size in 2024: 44 reached 100+ customers, 4 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Polk County reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Volunteer Electric Coop | 2024 | 11.4 hrs | 5.80 | 7.3 hrs | 5.02 |
| Fort Loudoun Electric Coop | 2024 | 7.9 hrs | 2.85 | 6.4 hrs | 2.60 |
| Tri-State Electric Member Corp | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Tennessee's customers in 2024; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 9,762 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Polk County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Polk County, TN annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/tennessee/polk-county