massoutage

County annual report · FIPS 37119

2024 Mecklenburg County, NC Power Outage Report

In 2024, customers in Mecklenburg County, NC went without power for an average of 225.2 hours, a total of 6.3M customer-hours (North Carolina average 66.1 hours). That ranks 12th worst of 94 North Carolina counties and 28th of 2,990 nationally.

Summary data CSVJSON
Avg hrs / customer
225.2
28,172 customers
Customer-hours out
6.3M
Peak customers out
116,836
Outages ≥1,000 out
80
12 of 10,000+ · 236 total
Longest outage
10d 22h
began August 6, 2024
Rank in state
12th/94
28th of 2,990 US

Compared with NC, the US and 2023

Mecklenburg County, NC average hours without power per customer compared with state and national averages, 2024Mecklenburg County 225.2 hours, North Carolina average 66.1 hours, US average 12.6 hours, Mecklenburg County, 2023 75.9 hoursMecklenburg CountyMecklenburg County225.2hNorth Carolina averageNorth Carolina avera…66.1hUS averageUS average12.6hMecklenburg County, 2023Mecklenburg County, …75.9h
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Average hours without power per customer in 2024; last bar is this county in 2023.

Month by month

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Mecklenburg County, NC customer-hours without power by month, 2024Jan 516K, Feb 76K, Mar 99K, Apr 101K, May 1.2M, Jun 329K, Jul 228K, Aug 487K, Sep 3.0M, Oct 85K, Nov 88K, Dec 168K01M2M3M4M516KJan76KFeb99KMar101KApr1.2MMay329KJun228KJul487KAug3.0MSep85KOct88KNov168KDec
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Customer-hours; September was the worst month.

Mecklenburg County year over year

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Mecklenburg County, NC: average hours without power per customer by year2015: 40.5h; 2016: 100.4h; 2017: 62.2h; 2018: 178.4h, coverage 82%; 2019: 76.0h, coverage 90%; 2020: 137.6h, coverage 91%; 2021: 55.0h, coverage 92%; 2022: 108.3h, coverage 92%; 2023: 75.9h; 2024: 225.2h; 2025: 59.7h01002003000%50%100%40.5h2015100.4h201662.2h2017178.4h201876.0h2019137.6h202055.0h2021108.3h202275.9h2023225.2h202459.7h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of North Carolina customers tracked each year.

Biggest outages in Mecklenburg County, 2024

The 10 outage episodes with the most customers out at once. Times are UTC.

CSVJSON
#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1September 26, 2024 11:30October 6, 2024 02:159d 14h116,8362.9M
2May 8, 2024 11:45May 13, 2024 03:154d 15h75,3841.0M
3January 7, 2024 12:30January 11, 2024 08:453d 20h61,063408K
4March 19, 2024 01:00March 20, 2024 06:001d 5h35,26113K
5August 6, 2024 11:15August 17, 2024 09:1510d 22h25,379374K
6May 3, 2024 12:30May 8, 2024 05:454d 17h22,25462K
7December 28, 2024 06:45January 1, 2025 00:003d 17h18,973121K
8June 4, 2024 07:00June 12, 2024 04:007d 21h16,562237K
9July 14, 2024 09:15July 18, 2024 08:453d 23h16,51846K
10March 24, 2024 12:00March 26, 2024 09:451d 21h13,81726K

Outage episodes by size in 2024: 159 reached 100+ customers, 80 reached 1,000+ customers, 12 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Mecklenburg County reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.

CSVJSON
UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Duke Energy Carolinas, LLC202478.6 hrs2.502.9 hrs1.26
EnergyUnited Elec Member Corp20247.1 hrs2.132.1 hrs1.33
York Electric Coop Inc202416.3 hrs2.2089 min1.69
Union Electric Membership Corp - (NC)20246.0 hrs1.4353 min0.71
Town of Huntersville - (NC)20244.0 hrs1.65--
Duke Energy-----
Town of Cornelius - (NC)-----
Town of Pineville - (NC)-----

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2024; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 28,172 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Mecklenburg County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Mecklenburg County, NC annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/north-carolina/mecklenburg-county

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