massoutage

County annual report · FIPS 37119

2021 Mecklenburg County, NC Power Outage Report

In 2021, customers in Mecklenburg County, NC went without power for an average of 55.0 hours, a total of 1.5M customer-hours (North Carolina average 10.3 hours). That ranks 11th worst of 94 North Carolina counties and 158th of 2,974 nationally.

Summary data CSVJSON
Avg hrs / customer
55.0
28,172 customers
Customer-hours out
1.5M
Peak customers out
26,744
Outages ≥1,000 out
97
7 of 10,000+ · 299 total
Longest outage
15d 20h
began August 5, 2021
Rank in state
11th/94
158th of 2,974 US

Compared with NC, the US and 2020

Mecklenburg County, NC average hours without power per customer compared with state and national averages, 2021Mecklenburg County 55.0 hours, North Carolina average 10.3 hours, US average 8.9 hours, Mecklenburg County, 2020 137.6 hoursMecklenburg CountyMecklenburg County55.0hNorth Carolina averageNorth Carolina avera…10.3hUS averageUS average8.9hMecklenburg County, 2020Mecklenburg County, …137.6h
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Average hours without power per customer in 2021; last bar is this county in 2020.

Month by month

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Mecklenburg County, NC customer-hours without power by month, 2021Jan 83K, Feb 72K, Mar 121K, Apr 138K, May 135K, Jun 185K, Jul 185K, Aug 258K, Sep 96K, Oct 125K, Nov 61K, Dec 91K0100k200k300k83KJan72KFeb121KMar138KApr135KMay185KJun185KJul258KAug96KSep125KOct61KNov91KDec
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Customer-hours; August was the worst month.

Mecklenburg County year over year

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Mecklenburg County, NC: average hours without power per customer by year2015: 40.5h; 2016: 100.4h; 2017: 62.2h; 2018: 178.4h, coverage 82%; 2019: 76.0h, coverage 90%; 2020: 137.6h, coverage 91%; 2021: 55.0h, coverage 92%; 2022: 108.3h, coverage 92%; 2023: 75.9h; 2024: 225.2h; 2025: 59.7h01002003000%50%100%40.5h2015100.4h201662.2h2017178.4h201876.0h2019137.6h202055.0h2021108.3h202275.9h2023225.2h202459.7h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of North Carolina customers tracked each year.

Biggest outages in Mecklenburg County, 2021

The 10 outage episodes with the most customers out at once. Times are UTC.

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#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1January 13, 2021 12:45January 15, 2021 04:151d 15h26,74423K
2June 6, 2021 11:00June 9, 2021 04:452d 17h17,046100K
3March 11, 2021 13:15March 13, 2021 03:451d 14h15,6897,355
4July 9, 2021 10:00July 14, 2021 05:454d 19h15,41177K
5January 25, 2021 13:15January 29, 2021 06:453d 17h11,83222K
6August 5, 2021 10:15August 21, 2021 06:3015d 20h10,927211K
7April 29, 2021 06:00May 6, 2021 01:456d 19h10,87956K
8October 23, 2021 12:15October 24, 2021 00:4512h 30m9,95532K
9April 1, 2021 11:45April 4, 2021 07:302d 19h7,06836K
10March 3, 2021 10:45March 6, 2021 06:452d 20h6,51328K

Outage episodes by size in 2021: 177 reached 100+ customers, 97 reached 1,000+ customers, 7 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Mecklenburg County reported on EIA Form 861 for 2021, or their most recent earlier filing. Utility-wide figures, not county-specific.

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UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Duke Energy Carolinas, LLC20213.5 hrs1.202.5 hrs1.10
EnergyUnited Elec Member Corp20212.1 hrs1.0484 min0.90
York Electric Coop Inc202176 min0.7567 min0.66
Union Electric Membership Corp - (NC)202180 min0.9462 min0.74
Town of Huntersville - (NC)202147 min0.92--
Duke Energy-----
Town of Cornelius - (NC)-----
Town of Pineville - (NC)-----

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 92% of North Carolina's customers in 2021; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 28,172 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Mecklenburg County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Mecklenburg County, NC annual power outage report, 2021, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2021/north-carolina/mecklenburg-county

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