County annual report · FIPS 37037
2024 Chatham County, NC Power Outage Report
In 2024, customers in Chatham County, NC went without power for an average of 79.5 hours, a total of 302K customer-hours (North Carolina average 66.1 hours). That ranks 19th worst of 94 North Carolina counties and 117th of 2,990 nationally.
Compared with NC, the US and 2023
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Chatham County, 2024
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | August 8, 2024 05:00 | August 10, 2024 07:30 | 2d 2h | 12,387 | 64K |
| 2 | May 29, 2024 12:15 | May 29, 2024 22:00 | 9h 45m | 7,014 | 2,148 |
| 3 | January 9, 2024 16:15 | January 10, 2024 23:30 | 1d 7h | 5,000 | 31K |
| 4 | August 3, 2024 18:45 | August 4, 2024 22:00 | 1d 3h | 3,887 | 13K |
| 5 | September 27, 2024 10:15 | September 28, 2024 04:30 | 18h 15m | 3,830 | 13K |
| 6 | August 30, 2024 16:15 | September 1, 2024 04:45 | 1d 12h | 3,250 | 24K |
| 7 | August 18, 2024 20:30 | August 19, 2024 21:15 | 1d | 3,189 | 8,138 |
| 8 | February 26, 2024 14:45 | February 27, 2024 03:45 | 13h | 2,861 | 3,508 |
| 9 | May 26, 2024 23:00 | May 28, 2024 01:45 | 1d 2h | 2,525 | 8,567 |
| 10 | July 20, 2024 08:45 | July 21, 2024 00:30 | 15h 45m | 2,175 | 3,484 |
Outage episodes by size in 2024: 107 reached 100+ customers, 24 reached 1,000+ customers, 1 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Chatham County reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2024 | 17.2 hrs | 1.70 | 2.2 hrs | 1.22 |
| Duke Energy Carolinas, LLC | 2024 | 78.6 hrs | 2.50 | 2.9 hrs | 1.26 |
| Piedmont Electric Member Corp | 2024 | 6.6 hrs | 2.20 | 2.8 hrs | 1.50 |
| Central Electric Membership Corp. - (NC) | 2024 | 7.4 hrs | - | 2.5 hrs | - |
| Randolph Electric Member Corp | 2024 | 3.7 hrs | 2.08 | 1.9 hrs | 1.37 |
| Duke Energy | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2024; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 3,797 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Chatham County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Chatham County, NC annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/north-carolina/chatham-county