massoutage

County annual report · FIPS 37037

2017 Chatham County, NC Power Outage Report

In 2017, customers in Chatham County, NC went without power for an average of 27.8 hours, a total of 106K customer-hours (North Carolina average 10.0 hours). That ranks 18th worst of 94 North Carolina counties and 190th of 2,786 nationally.

Summary data CSVJSON
Avg hrs / customer
27.8
3,797 customers
Customer-hours out
106K
Peak customers out
3,370
Outages ≥1,000 out
19
0 of 10,000+ · 828 total
Longest outage
1d 16h
began December 22, 2017
Rank in state
18th/94
190th of 2,786 US

Compared with NC, the US and 2016

Chatham County, NC average hours without power per customer compared with state and national averages, 2017Chatham County 27.8 hours, North Carolina average 10.0 hours, US average 7.4 hours, Chatham County, 2016 103.5 hoursChatham CountyChatham County27.8hNorth Carolina averageNorth Carolina avera…10.0hUS averageUS average7.4hChatham County, 2016Chatham County, 2016103.5h
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Average hours without power per customer in 2017; last bar is this county in 2016.

Month by month

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Chatham County, NC customer-hours without power by month, 2017Jan 14K, Feb 3,488, Mar 5,012, Apr 19K, May 16K, Jun 15K, Jul 8,248, Aug 3,918, Sep 7,427, Oct 6,284, Nov 2,313, Dec 5,38505k10k15k20k14KJan3,488Feb5,012Mar19KApr16KMay15KJun8,248Jul3,918Aug7,427Sep6,284Oct2,313Nov5,385Dec
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Customer-hours; April was the worst month.

Chatham County year over year

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Chatham County, NC: average hours without power per customer by year2015: 93.3h; 2016: 103.5h; 2017: 27.8h; 2018: 341.3h, coverage 82%; 2019: 33.2h, coverage 90%; 2020: 141.9h, coverage 91%; 2021: 36.6h, coverage 92%; 2022: 174.3h, coverage 92%; 2023: 68.5h; 2024: 79.5h; 2025: 96.4h01002003004000%50%100%93.3h2015103.5h201627.8h2017341.3h201833.2h2019141.9h202036.6h2021174.3h202268.5h202379.5h202496.4h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of North Carolina customers tracked each year.

Biggest outages in Chatham County, 2017

The 10 outage episodes with the most customers out at once. Times are UTC.

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#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1January 26, 2017 15:15January 27, 2017 02:0010h 45m3,3706,880
2May 5, 2017 06:30May 5, 2017 21:0014h 30m2,2596,633
3September 1, 2017 17:15September 2, 2017 08:1515h1,7853,635
4April 6, 2017 11:15April 7, 2017 02:0014h 45m1,7024,825
5April 7, 2017 15:00April 8, 2017 03:3012h 30m1,6361,359
6May 25, 2017 07:15May 26, 2017 00:1517h1,4842,062
7April 25, 2017 09:15April 25, 2017 17:158h1,3862,201
8June 21, 2017 22:15June 22, 2017 06:308h 15m1,3771,281
9June 5, 2017 10:15June 5, 2017 18:458h 30m1,3054,248
10February 15, 2017 14:15February 15, 2017 21:006h 45m1,284407

Outage episodes by size in 2017: 87 reached 100+ customers, 19 reached 1,000+ customers, 0 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Chatham County reported on EIA Form 861 for 2017, or their most recent earlier filing. Utility-wide figures, not county-specific.

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UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Duke Energy Progress - (NC)20173.2 hrs1.522.7 hrs1.47
Duke Energy Carolinas, LLC20178.8 hrs1.523.1 hrs1.11
Piedmont Electric Member Corp20171.8 hrs1.141.8 hrs1.14
Central Electric Membership Corp. - (NC)20173.1 hrs-3.0 hrs-
Randolph Electric Member Corp20172.6 hrs1.771.9 hrs1.57
Duke Energy-----

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2017; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 3,797 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Chatham County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Chatham County, NC annual power outage report, 2017, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2017/north-carolina/chatham-county

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