massoutage

County annual report · FIPS 25023

2024 Plymouth County, MA Power Outage Report

In 2024, customers in Plymouth County, MA went without power for an average of 1.8 hours, a total of 512K customer-hours (Massachusetts average 1.9 hours). That ranks 11th worst of 14 Massachusetts counties and 2462nd of 2,990 nationally.

Summary data CSVJSON
Avg hrs / customer
1.8
281,672 customers
Customer-hours out
512K
Peak customers out
9,664
Outages ≥1,000 out
41
0 of 10,000+ · 1,085 total
Longest outage
2d 11h
began June 26, 2024
Rank in state
11th/14
2462nd of 2,990 US

Compared with MA, the US and 2023

Plymouth County, MA average hours without power per customer compared with state and national averages, 2024Plymouth County 1.8 hours, Massachusetts average 1.9 hours, US average 12.6 hours, Plymouth County, 2023 7.5 hoursPlymouth CountyPlymouth County1.8hMassachusetts averageMassachusetts average1.9hUS averageUS average12.6hPlymouth County, 2023Plymouth County, 20237.5h
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Average hours without power per customer in 2024; last bar is this county in 2023.

Month by month

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Plymouth County, MA customer-hours without power by month, 2024Jan 39K, Feb 26K, Mar 32K, Apr 30K, May 14K, Jun 127K, Jul 18K, Aug 43K, Sep 15K, Oct 3,463, Nov 22K, Dec 144K050k100k150k39KJan26KFeb32KMar30KApr14KMay127KJun18KJul43KAug15KSep3,463Oct22KNov144KDec
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Customer-hours; December was the worst month.

Plymouth County year over year

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Plymouth County, MA: average hours without power per customer by year2015: 1.0h; 2016: 2.9h; 2017: 5.1h; 2018: 31.6h, coverage 89%; 2019: 5.4h, coverage 89%; 2020: 7.4h, coverage 94%; 2021: 30.5h, coverage 99%; 2022: 3.0h, coverage 99%; 2023: 7.5h; 2024: 1.8h; 2025: 2.4h0102030400%50%100%1.0h20152.9h20165.1h201731.6h20185.4h20197.4h202030.5h20213.0h20227.5h20231.8h20242.4h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of Massachusetts customers tracked each year.

Biggest outages in Plymouth County, 2024

The 10 outage episodes with the most customers out at once. Times are UTC.

CSVJSON
#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1December 11, 2024 15:45December 13, 2024 06:301d 14h9,66473K
2June 26, 2024 15:00June 29, 2024 02:152d 11h8,89894K
3February 13, 2024 17:00February 14, 2024 03:1510h 15m5,60914K
4June 30, 2024 01:15July 1, 2024 22:451d 21h5,1887,505
5August 12, 2024 07:15August 13, 2024 01:1518h4,6766,329
6June 9, 2024 00:45June 9, 2024 20:1519h 30m4,4068,734
7September 13, 2024 05:15September 13, 2024 10:455h 30m3,9853,511
8June 1, 2024 09:45June 1, 2024 15:305h 45m3,8634,227
9January 12, 2024 19:00January 13, 2024 02:157h 15m3,8022,039
10January 12, 2024 05:45January 12, 2024 17:4512h3,7618,115

Outage episodes by size in 2024: 168 reached 100+ customers, 41 reached 1,000+ customers, 0 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Plymouth County reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.

CSVJSON
UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Massachusetts Electric Co20242.2 hrs1.001.5 hrs0.84
NSTAR Electric Company202481 min0.6966 min0.64
City of Hingham - (MA)-----
Hull Municipal Light Plant-----
Town of Middleborough - (MA)-----

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Massachusetts's customers in 2024; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 281,672 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Plymouth County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Plymouth County, MA annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/massachusetts/plymouth-county

summary CSVJSONyears CSVJSONmonths CSVJSONevents CSVJSONutilities CSVJSON